Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture, and we offer fulfilling careers.

Title:                        Business Analyst

Reporting To:          Director

Working Location:   Bangalore

Position Summary:

 The LIMS Functional Analyst is a critical role on the Laboratory Information Management Systems (LIMS) project team. This position will work with Site Business analysts to understand end-to-end process workflows, the associated relevant software applications, drive and contribute to process reengineering initiatives, elicit and document requirements and specifications, and act as the facilitator between the Business analysts, Subject Matter Experts and the IT teams. Ensure the functionalities are developed according to specifications.

Responsibilities:

• Work closely with the Product Owner and Business Analyst in understanding the business goals and objectives and the requirements of the proposed solution.
• Help the Business Analyst in preparing the as-is and to-be business process maps to allow identification of requirements for the developing the new LIMS application.
• Analyze and decompose complex requirements;
• Perform gap analysis and write Functional Specifications based on an in-depth understanding of both business processes and local IT system functionalities.
• Assist the Business Analyst in documenting information gathered from multiple sources, highlight conflicting functional/non-functional requirements, and documenting the clarifications to enable the preparation of a clear and concise functional specification document.
• Convert the requirement discussions into functional requirement documents that follow the standard templates, well structured, and use natural language, and easy to understand.
• Drives the requirement management lifecycle, including the creation, grooming, development, and testing activities, overseeing the delivery of the product as per the requirements;
• Performs training to the users about processes and the systems involved in supporting such processes;
• Provides cross-functional support to other departments as required;
• Cooperate in system testing.
• Performs other duties as assigned;
• Provide assistance with troubleshooting / triaging of production issues to help with quicker resolution.

 REQUIRED PROFILE:

Type and duration of previous experience:

• At least 8 to 12 years in an IT environment (implementation if possible) preferably in an industrial or process-driven environment and ideally in the laboratory industry.
• At least 5-7 years as a Business analyst/ Functional analyst / Product owner/Technical Writer in an IT environment.
• Good business understanding to facilitate discussions from top managers to end-users.

Specific skills required:

Technical knowledge:                        

• Strong and proven background in Information Technology.
• Experience as a Technical Writer/Business Analyst/Functional Analyst
• Experience in writing Functional Specification Documents
• Experience in creating Business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Capacity to conceptualize creative solutions, document and sell solutions to all levels of the organization, including senior management;
• Ability to solve practical problems, define cause and effect, map dependencies in the process
• Organized, detail-oriented, analytical, curious, with demonstrated troubleshooting and investigation skills;
• Ability to prioritize tasks, multitask with organization and manage time effectively.
• Strong customer focus and ability to manage (internal or external) client expectations;
• Contribute to process mapping in a range of functional dependencies, including operations, purchasing, inventory, distribution, equipment, data management, quality systems and facilities
• Ability to work independently with limited oversight, in a complex global environment;

Personal Qualities:

• Very good English communication skills (concise writing and orally convincing).
• Very good interpersonal relations skills at all levels of the organization.
• Ability to work in a complex international environment.
• Responsive problem solver and proactive actions.
• Eager to learn and continuously develop personal and technical capabilities.
• Ability to manage multiple project priorities in areas of work

Travel:

• Travels to Eurofins facilities mainly located in Europe and US are required. Percentage of working time of approximately 10-15%.