Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

The Quality Assurance Manager is a key supervisory role, reporting directly to the Business Unit Manager. This position is responsible for overseeing and maintaining laboratory Quality Systems in accordance with cGMP and ISO 17025:2017 standards, ensuring the quality and compliance of cannabis testing processes in the facility.

Principal Accountabilities:

1. Record Keeping:

• Maintain methods, Standard Operating Procedures (SOPs), training records, analyst books, audit reports, and Corrective and Preventive Actions (CAPAs).
• Manage the storage, retrieval, security, authorization, and distribution of working copies of documents.
• Maintain completed management reports.

2. Quality Management System (QMS):

• Ensure compliance with Health Canada and FDA requirements, and maintain the Quality Management System.
• Guarantee adherence to regulatory and company data integrity standards.

3. Document Change Control:

• Write, Revise and approve SOPs and change control procedures.
• Verify the successful implementation of changes.

4. Training:

• Conduct Good Manufacturing Practice (GMP) and ISO training.
• Provide new employee training and ensure satisfactory completion.

5. Labor Resources:

• Handle all personnel administration and management responsibilities.
• Cultivate a motivated and responsive QA team, adaptable to business needs.
• Manage disciplinary actions, if necessary, with HR involvement.

6. Audits:

• Manage both internal and external audits, including regulatory audits.
• Perform regular internal audits.
• Prepare responses to auditor's reports.

7. Out-of-Specification (OOS) Investigation:

• Evaluate investigation reports, approve corrective actions, and verify conformance.
• Issue, Edit and Approve CAPAs.

8. Data Review:

• Supervise the activity of all data reviewers.
• Review and approve all documentation generated in the laboratory, including calibration and external contractors.

9. Calibration/Validation:

• Supervise the activities of the calibration department.
• Oversee the scheduling of equipment, tools, and instruments.

10. Customer Relations:

• Maximize and leverage relationships to expand the customer base and retain existing clients.
• Upsell services and provide support to customers.

11. Monthly Management Meetings:

• Provide departmental status updates.
• Maintain meeting minutes.
• Outline deviations, corrective, and preventive actions.

12. Any Other Duties:

• Perform any additional tasks as requested by the President/ Business Unit Manager.

Qualifications:

• 5-10 years of experience in a Quality role, preferably in a contract testing laboratory.
• Hands-on laboratory experience is essential, ideally in the pharma, natural health products or cannabis industry.
• Bachelor's or Master's degree in Chemistry or a related discipline; additional certification or diploma in Regulatory Affairs is an asset.
• Expert knowledge of cGMP, GLP, GPP, ISO 17025, Health Canada, and FDA regulations.
• Significant audit experience with internal and external parties.
• 5+ years of people management experience with familiarity in leadership best practices.
• A self-starter who can take ownership of projects and issues, not hesitating to get hands-on when necessary.
• Genuine desire to see the business and direct reports grow and succeed.

Additional Qualifications:

• Fluent in English; bilingualism is an asset.
• Excellent communication skills, both written and verbal.
• Articulate, organized, and detail oriented.
• Able to work independently while collaborating within a team.
• Multitasking ability and composure under pressure.
• High level of professionalism, maturity, and discretion in dealing with confidential matters.
• Proactive, self-disciplined, and highly productive with a goal-oriented approach.

Technical Skills:

• Exceptional computer skills, including proficiency in MS Office.
• Ability to adapt to new technologies and software.

Working Conditions: This position primarily involves office work, with desk-based computer tasks. Occasional lifting of up to 30 lbs. may be required. Handling of hazardous materials follows established safety procedures and requires appropriate Personal Protective Equipment (PPE). Extra hours, periodic weekends, and evenings may be required as needed.

At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.

Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at www.eurofins.ca.

As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at www.eurofins.ca

We thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.

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