Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Project Management serves as the primary client contact with the responsibility of establishing positive client relationships and ensuring all contractual agreements are met by providing successful project launch and completion. Ensure that objectives are achieved in accordance with established budgets and customers satisfaction. Develop and streamline Standard Operating Procedures to increase efficiencies. 

Hybrid, or Remote Opportunity! 

Essential Duties and Responsibilities:

• Serves as a key point of contact for new and existing customers.
• Develops and enhances excellent working relationships by providing exemplary customer service
• Works with sales team in managing customer relationships.
• Manage project flow from project initiation through closeout. Works with Operations and Quality to develop study schedule
• Monitors study for contractual adherence
• Communicates customer requirements to Operations and Quality
• Coordinates interdepartmental communication and ensures effective communication of study issues to Operations, Quality, and Company management
• Notifies key personnel of changes which may affect project scope and budget and generates contract amendments as necessary
• Transfers data and reports to customers per agreements
• Oversees study records, data and storage
• Maintains accurate client databases and provides backlog financial forecast for studies
• Supports client audits
• Applies GxP in all areas of responsibility, as appropriate
• Works effectively as a member of a team, under minimum direction to achieve client and business deadlines.
• Attends internal and external training courses.
• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Conducts all activities in a safe and efficient manner
• Adjusts work hours as needed to meet client deadlines
• Adheres to site employee health and safety (EHS) requirements
• Performs other duties as assigned
• Follow relevant SOPs, Job Aids, and Company policies and procedures
• Coordinate with the Business Development team client contract creation specifications
• Manage the project design and implementation structure of clinical studies including, but not limited to, packaging and labeling, dispensing, and distribution of clinical trial material and ancillary supplies. 
• Create, review and approval of processing documents and schedules, while adhering to client specific needs and timelines. Ensure accurate billing and documentation of project planning hours and activities
• Acts as a liaison between clients and company and travels as needed to client locations
• Partner with other team members in Operations to maintain and track outstanding requests
• Partner with Operations to address, research and resolve issues, concerns and questions raised by clients
• Partner with Quality Assurance to develop or revise SOPs, Work Instructions and Processing Protocols
• Partner with Quality Assurance to respond to and correct deviations in a timely manner
• Take responsibility for personal skill development in continuing to learn current pharmaceutical standards and industry trends
• Know, understand and comply with the company’s standard operating procedures and policies
• Perform other related job duties or responsibilities as assigned 

• General Responsibilities:

• Champion the principles which underpin everything we do, living those values in daily life
• Know the strategy and ensure what you do on a day to day basis is in line with those strategic objectives
• Ensure the work you do is of high quality and the standards, procedures and policies are followed at all times
• Engage in personal professional development, attend and complete all mandatory training on time
• Present the Company in a positive way at all times with internal and external clients, customers and staff
• Comply with the Company’s HR policies and the Health and Safety policy at all times
• Work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible professional standards
• Bring new ideas and approaches with an open mind
• Maintain confidentiality and security at all times

Physical Requirements:

• Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
• Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
• Ability to stand for extended periods of time as necessary in the laboratory (4 or more hours)
• Ability to lift and move items weighing up to 50 pounds
• Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
• Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What Happens Next
 
Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths. 
 

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.