Quality Assurance Supervisor, Medical Device Testing
- Full-time
Company Description
Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.
Job Description
Employee Responsibilities:
- Delegate responsibilities and project ownership to direct reports.
- Provide follow-up, support, and constructive feedback for delegated tasks.
- Make employee development a top priority – project/department cross training, technical skills development, involvement/ownership, job plans in place, expectations/goals clearly communicated.
- Be available and coach direct reports though challenges, without doing the work for them.
- Provide direct reports with constructive, positive feedback for continuous improvement and development.
- Provide real-time feedback. Interact with and/or educate other departments (technical and support) to ensure that Eurofins, as an organization, is providing quality data in a timely manner that meets the clients needs.
- Demonstrate professional behavior and support upper management in initiatives to improve quality/productivity.
- Work with the laboratory and support groups to improve quality metrics, and enable CAPA implementation.
- Also support the technical and supports groups with investigation writing and review, including thorough root cause analysis
- Technical writing and review; tracking action items and driving to completion; ability to identify trends in recurring events.
- Demonstrate leadership qualities such as: effective communication, display of confidence, motivation, and follow through on assignments.
- Perform higher level QA tasks including but not limited to: major investigation writing/review, in-depth root cause analysis, data trending/analysis, supplier audits, internal audits, validation/change control writing/review, batch record/EM report review, assist with agency inspections, review/write QAU procedures.
- Apply other applicable regulations based on assignment, such as GLP, EPA, state programs, and A2LA when not assigned to GMP related role
- Encourage employee participation in PPI
- Interview and make recommendations for new hires; train and develop staff; maintain job plans; handle personnel issues
- Handle agency audits, client audits, visits, and phone calls; prepare letters to clients; attendance at some local and national industry meetings
- Keep abreast of regulatory climate; assist technical operations with interpretation; advise on adjustment of lab policy as appropriate
- Coach/mentor other members of the quality team
- Oversee regulatory training program; assist with, and present departmental and corporate training at a frequency to meet regulatory expectations and ensure compliance
- Work with operations and clients to drive challenging/complex resolutions and/or negotiate appropriate position or compromise; offer compliance options
- Identify and drive system improvements; diagnose complex issues
Qualifications
The ideal candidate would possess :
- Familiarity with GMP and Medical Device Quality System (21 CFR Part 820 and ISO 13485)
- Knowledge of general requirements for the competence of testing and calibration laboratories (ISO/IEC 17025)
- Experience in handling/supporting external audits (agency and client)
- Strong computer, scientific, and organizational skills
- Ability to Multi-task and to make decisions when required.
- Excellent communication (oral and written) and attention to detail
- Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
- Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
- Strong leadership, initiative, and team building skills
Basic Minimum Qualifications :
- Bachelor’s degree in Science or Engineering with a minimum of 8 years experience in the laboratory
- Experience in regulated industries (Medical Device, Pharmaceuticals,)
- Authorization to work in the United States indefinitely without restriction or sponsorship
Additional Information
Position is Full-Time, Monday-Friday, 8:00 a.m.-5:00 p.m., with additional hours, as needed. Candidates currently living in a commutable distance to Lancaster, PA are encouraged to apply.
What we Offer:
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
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