Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Under general direction, the Project Manager Associate communicates with clients in a
professional and timely manner to achieve and maintain a strong customer relationship;
proactively guides and tracks the progress of small and large, complex project completion A to Z, initiates meetings with all lab personnel involved with successful project completion; and provides customer voice companywide, escalating issues to management when necessary.

This position requires exceptional ability to prioritize duties efficiently with a proactive approach, attention to issues important to all internal and external parties, ability to listen and persuade others to aid in the quest for desired outcomes while maintaining an approachable, open demeanor with all project related team mates. The Project Manager Associate will also actively participate and be accountable for the project management functions as outlined below:

Essential Job Duties & Responsibilities:

 Perform all project liaison functions needed for goal achievement between the clients,

sales team, laboratory, and the finance team;

 Project management from A to Z, including contract execution, project setup, project

execution, and result achieved evaluation;

 Respond professionally and timely to client inquiries, handle simple to complicated

technical explanations; communicate and escalate issues as needed to appropriate team

leader, manager or director; ensure client is kept up-to-date on status;

 Set up and maintain accurate and complete account information, contact logs and

project profiles in the Client Service Module of ATLAS and relay project information to

the laboratory in a timely, effective manner;

 Read the contact log of the Sales group and Project Mangers; take initiative to enact any

process improvement measures or address client concerns in a timely manner; follow

up with client with appropriate sense of urgency; escalate issues to appropriate

management team members as needed;

 Ensure variance tables are complete and project requirement tables are prepared

accurately prior to the laboratory initiating work;

 Utilize LIMS to manage project accuracy and status;

 Set up media shipment guidelines, and provide or seek out appropriate personnel for

technical support to the clients and/or sales staff;

 Generate quotes as needed

 Proactively participate in collection activities

 Other duties as assigned

Minimum Requirements:
 BS degree in science or environmental field required; previous environmental industry
experience, familiarity with EPA or Toxic Organic methods or equivalent preferred;
 At least one year of project management experience directly related to handling A to Z
(contract to project wrap up) functions, involving multiple departments is preferred
 Desire to spend majority of time in the office, utilizing the telephone and email as
primary communication tools;
 Knowledge of analytical considerations and/or compound data such as vapor pressure,
polarity, chemical reactivity, standard preparation techniques, and column and detector
selection is desired in order to impart a technical understanding when working with
clients;
 Effective communication skills, both written and oral;
 Prior inside or outside sales or customer service experience with knowledge of the sales
cycle and required documentation;
 Excellent organization skills to manage multiple projects; maintain high level of accuracy
and attention to detail;
 Knowledge of and ability to utilize various computer programs, including Word and
Excel;
 Consistent and professional approach to problem solving in an time-sensitive,
production-oriented environment;
 Strong interpersonal skills and demonstrated teamwork, working closely with a variety
of departments and maintain strong working relationships;
 Able to perform the physical requirements of the job, examples: sitting for up to 8
hours per day, using computer and telephone for prolonged periods.

Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform essential job functions. While performing the duties of this job, the employee is frequently required to use dexterity and coordination using hands to finger, handle of feel objects, view a monitor, reach with hands and arms; and stoop and kneel. Hearing and speaking are needed to listen effectively and talk with individuals in person or on the phone. Specific vision abilities required by this job include; close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is frequently required to sit, stand and move from place to place within the facilities. The employee is occasionally required to push handcarts with objects on board weighing up to 50 pounds and lift up to 15 pounds. Lifting of objects in excess of 15 pounds will require authorized personnel or team lifting. The employee is also required to reach items above and below standard desk or table level.

Eurofins Air Toxics Inc. is an Equal Opportunity Employer and maintains a drug free workplace.

Compensation range: $24-27 per hour depending on experience and qualifications. Position is full-time, day shift plus overtime as needed.  

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
 
Eurofins Environment Testing Businesses in the US are routinely engaged in Federal Contracts. Federal Government vaccination mandates may apply to staff working in these businesses. Successful applicants may be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment.  In addition, certain positions require travel for which vaccination is required in accordance with Eurofins policy.