Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

In a nutshell

The On Site Support Engineer together with the IT Infrastructure Support Team (ITIST) provide IT support at the different locations/sites. The majority of the requests are related to front-end systems such as desktops, laptops, fixed and mobile phones and applications. Requests relating to back-end systems such as servers and networking will be serviced from the central IT teams, but assistance on-site for these teams is regularly needed, therefore a strong verbal and written English and German is a requirement.

Where will you be based and what business will you support?

As a part of the team you will provide hands-on IT Support at the in scope location(s) covering IT Infrastructure services, such as: Workplace Services, Networking, Printing, Servers etc.
make installations and deployments of new laptops, desktops and mobile devices as well as performing hardware installations.

How can you help us? 

You will provide second line (L2) support and work closely with the ServiceDesk (L1) and other support teams and also applying information system security rules (rights, password changes, Group security recommendations) and adherence and adoption of IT Group standards.
Beside you will also maintain proper inventory of assets (hardware and software licenses) and deliver quality documentation, procedures and work instructions and ensure that the services comply with the set policies and standards and meet the agreed SLA’s.

Specific Assignments:

• Support the end user and end device migration activities into the new zones.
• Participate in future planned migrations of IT zones to ITIST covering also the network and printers.

What we offer:

We offer you a permanent position, oopportunity to gain increased areas of responsibility and personal (career) development.
Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organisation.
You will join a dynamic environment with a good team spirit where personal development and growth are encouraged.

Are you our kind of extraordinary?

An ideal candidate should have experience with Desktop deployments and rollouts, upgrading to latest Windows clients, SCCM, Intune as well as Office 365 environments:

• OneDrive, Teams etc.

Solid knowledge of Microsoft end-user environment (Windows 10, MS Office etc.), Active Directory / Azure Active Directory and a good knowledge of mobile solution and devices (Android, iPhone, etc.)

What else should I know? 

It is preferred that the candidate has basic knowledge of networking (switches / patches / IP / Subnets), ability to read, understand and create technical documentation of the delivered solutions.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.