Senior QA Manager

  • Full-time

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of 940 laboratories in 59 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years

Job Description

Please note this is a full time role, 39 hour per week. Monday - Thursday (08:00 - 16:30), Friday (08:00 - 15:30). This role is based on site in Livingston, relocation would be required and can be discussed.

Member of the site’s Senior Leadership Team (SLT).  Responsible for quality directives to the UK team.  Responsible for the site’s Quality Management System (QMS).  Supports the efficient operation of the laboratory to ensure that schedules are met and the quality of work meets specified standards.  Responsible jointly with all other members of staff for ensuring that the premises is a safe environment.  Drives improvements in quality culture across the site.

Principal Responsibilities

Ensures the laboratory meets the requirements of current Good Manufacturing Practice (cGMP).  Maintenance of quality related databases and supplier approval.  Maintains client documents and Eurofins’ methods.  Responsible for review and release of data by the Quality Assurance (QA) team.  Leads client and regulatory site audits, responds to audit reports, and implements corrective actions on time.  Conducts self-inspections according to the specified schedule.  Investigates quality-related problems, complaints, and anomalies as required.  Performs QA and GMP induction training for new employees.  Performs any further quality training with staff as required.  Reports to Managing Director on progress of goals and on circumstances that alter agreed timescales.  Responsible for site Metrology and Validation functions, including equipment qualification, calibration and maintenance, computerised system validation (CSV), and equipment records.  As part of the Global Eurofins QA team the role is required to adhere to the Global Document 1-P-QM-PRO-9046950.  Ensures quality processes are followed by all employees.  Identifies high-level site quality targets and tracks and shares progress.

Quality Duties

Ensures document control procedures are followed with respect to QMS, e.g. Standard Operating Procedures (SOP), Work Instructions (WI), spreadsheets, Technical/Quality Agreements.  Ensures testing and support activities are performed in accordance with Eurofins’ quality policies and procedures.  Ensures all work is documented appropriately.  Investigates quality-related problems and complaints.  Participates in effective root cause analysis and identifies SMART corrective and preventive actions.  Drives improvements in right-first-time metrics across Operations, reducing testing turn-around times and laboratory errors.  Reviews methods, protocols, and reports as required.  Ensures quality items are closed on time, with a minimum number of overdue exceptions, CAPAs, change controls, etc.  Leads the quarterly quality review meeting, identifying appropriate actions and owners.  Participates with external quality bodies as necessary.  Maintains an excellent knowledge of regulatory requirements impacting the UK, Europe, and the global bio/pharmaceutical industry.  Develops own network with peers across Eurofins’ BPT laboratories.

Health & Safety

Ensures that all activities performed by the QA group are performed in a safe manner according to Eurofins’ written procedures.  Reports all accidents, hazards, unsafe conditions, and unsafe practices in the workplace.  Participates in Health and Safety training.  Uses Personal Protective Equipment (PPE) at all times within the laboratory and reports any malfunction to the Health and Safety representative or the Managing Director, as appropriate.  Remains aware of hazards associated with materials and correct disposal techniques.

Training and Development

Participates in training as required.  Recognises areas where personal development is required and seeks guidance for appropriate training.  Delivers GMP training to employees.  Addresses under-performance within team in a timely manner.  Participates in Performance Appraisal and Development system.

Communication

Communicates frequently with the Managing Director and SLT on progress towards goals. Participates fully in meetings when attendance is requested.

Human Resources

Conforms to Eurofins’ absence policy.  Reports any incidents involving personnel to the Managing Director.  Observes and adheres to Eurofins’ Equal Opportunities Policy.  Adheres to Eurofins’ harassment policy to maintain a harmonious work environment in which bullying or harassment does not occur.

Qualifications

  • Preferably holding a quality related qualification and scientific qualification to degree level
  • Minimum ten years’ experience in cGMP laboratories;
  • Minimum five years’ experience in a leadership role.

Additional Information

Benefits

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.

  • As a Eurofins employee you will benefit from:
  • Holiday Purchase Scheme
  • Life Assurance (4 times annual salary)
  • Company Pension Plan
  • Employee Assistance Programme – 24/7 confidential support.
  • Free car parking
  • Worldwide career opportunities
  • Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.

 What Happens Next
 
Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team to give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths. 
 
Application Tips

It’s really helpful for our Recruitment Team if you include a full up to date CV, your current location and a contact number so we can talk to you about our exciting opportunities. Please also detail your current Right to Work status in the UK.
 
Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful. 

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