IT Infrastructure Engineer – Endpoint Protection

  • Full-time

Company Description

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures are approx. 5.4 billion Euros turnover, over 800 laboratories across 47 countries and about 50,000 staff.

Eurofins IT Infrastructure provides IT support for all Eurofins sites through an IT Service Desk and IT Operations teams.

Job Description

SPECIFIC ASSIGNMENTS:

  • Manage the continuous improvement of the existing endpoint protection environments, in accordance with the relevant internal policies;
  • Development, maintenance and troubleshooting of endpoint security solutions
  • Managing policies and software deployment for endpoint security solutions
  • Hands-on configure and troubleshoot one of the most crucial elements of the Eurofins global IT;
  • Project approach to resolving technical problems. Troubleshoot occurring issues, getting to the root causes and supporting resolution of the issues found;
  • 3rd Line of technical support for Priority 1 incidents, contributing to resolving the performance issues associated with the endpoint protection solutions.

PERSONAL SKILLS:

  • Excellent communication with technical leaders;
  • Team player;
  • Systems Thinking - the ability to see how parts interact with the whole (big picture thinking);
  • Able to work under minimal supervision;
  • Detail oriented;
  • English spoken and written (B2 or above), Master’s degree (Bachelor also acceptable), able to do limited travel.

Qualifications

EXPERIENCE:

  • 5-10 years of experience in IT Infrastructure and Operations.
  • Prior strong experience with antivirus and/or endpoint protection, detection & response solutions from Product Owner or Administrator perspective.
  • Technically solid in corporate and enterprise scale of infrastructure implementation.
  • Proven experience of acting as the expert in infrastructure/operations/project teams.
  • Global company experience (enterprise grade).

Additional Information

Ability and/or Skills:

Developed problem solving skills, ability to work independently with limited supervision and no more than general directions, knows when to consult with supervisor on major issues/problems, demonstrated knowledge and skills in designated areas, ability to handle multiple priorities, ability to function in an environment of constant change, strong organization skills and attention to detail, willingness to work overtime, excellent interpersonal and communication skills, ability to work under medium to high stress levels.

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