Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

 Group's key figures (as of March 2020) are approx. 5.4 billion Euros, over 800 laboratories across 50 countries and about 50,000 staff.

Eurofins Test America is searching for a Project Management Assistant I-III in Phoenix, AZ.

The Project Management Assistant (PMA) I-III supports the Project Management staff in servicing clients to meet the Client Service Organization mission. The PMA II and III are more senior than PMA I and will require greater client interaction which may include managing small, non-complex projects with PM oversight.

Project Management Assistant I-III responsibilities include, but are not limited to, the following:

·         Project set-up:

·         Creates bottle orders

·         Schedules courier or field sampler, if needed

·         Confirms non-Eurofins TestAmerica subcontract labs are on the approved list and set up as vendors for existing work

·         Generates JDE requisition when sending subcontract samples

·         Setup project per PM guidance/instruction

·         Add any project notes (special reporting/invoicing instructions, etc.)

·         Review any project documentation (permits, SOW, QAPP, purchase/task order)

·         Add any project documentation to central repository (permits, SOW, QAPP, purchase/task order)

·         Set up client for Total Access

·         Manages purchase orders, task orders, contracts, and change order requests

·         Verifies that lab certification meets project requirements

·         Verifies that lab compound lists and limits meet project requirements for new quotes

·         Verifies that lab compound lists and limits meet project requirements for new projects not quoted

·         Adds any project specific limits and lists to LIMS

·         Deliverable assignment and delivery route

·         For new quotes, confirms that EDD format is available (deliverable assignment and delivery route). If new format is needed, submits a help desk ticket

·         Sample Receipt:

·         Reviews log-in

·         Generates subcontract paperwork

·         Sends client sample receipt confirmation

·         Reviews draft invoice

·         Reporting:

·         Review reports and EDDs before issuing to the client

·         Confirms correct report format and EDD format is used

·         Creates and issues final report by client due date

·         Issues final data package

·         State reporting forms and submission

·         DMR Forms

·         EDD checkers

·         Invoicing:

·         Reviews final invoice before issuing to client

·         Generates credit/debit memos as needed

·         Submits credit/debit memos for approval

·         Submits approved credit/debit memos to client, if needed

The ideal candidate would possess:

·         Program specifications and laboratory procedures

·         Environmental regulations

·         Process improvement methods

·         Laboratory methods and techniques

·         Work acceptance policy

·         Process improvement methods

·         Computers, word processing, database software

·         General mathematics

·         Eurofins TestAmerica’s Quality Assurance Program Plan (QAPP)

·         Basic Knowledge of Laboratory LIMs

·         Customer service/client relations

·         Strong negotiation and conflict resolution skills

·         Ability to file maintenance/organization

·         Proven client service skills

·         Attention to Clients: Demonstrates a desire to understand customer needs; listens to what customers are saying and asks questions as appropriate; demonstrates awareness of client goals. Follows up with clients during projects and following project completion; keeps clients up to date about decisions that affect them; seeks the comments, criticisms and involvement of clients; adjusts services based on client feedback.

·         Technical Familiarity: Seeks information from a variety of sources in a variety of ways to respond to client’s technical questions about the project and to effectively communicate project status.

·         Strong computer, scientific, and organizational skills

·         Excellent communication (oral and written) and attention to detail

·         Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude

·         Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

Position is full-time, Monday-Friday, 9 a.m.-6 p.m., with overtime as needed.  Candidates currently living within a commutable distance of Phoenix, AZ are encouraged to apply.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

To learn more about Eurofins, please explore our website www.eurofinsus.com.

Basic Minimum Qualifications:

B.S. or B.A. degree Preferred, not Required

Ability to work independently and as part of a team in a fast paced, multi-tasking environment that is a client oriented laboratory. Ability to focus on details, perform data entry accurately, answer the telephone, follow instructions and meet stringent deadlines with a smile.

1-3 years business experience required

Minimum of 1 year experience as a PMA 1 level or comparable client-service experience for PMA II or III

Prefer bench chemist experience

Authorization to work in the United States indefinitely without restriction or sponsorship

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

 

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.