Microbiology Section Manager

  • Full-time

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Consider joining Eurofins where people are the most important element in our business.  Eurofins is a leading contract lab that provides testing and research services in the environmental, pharmaceutical, and biopharmaceutical sciences to clients worldwide.

We have a fantastic opportunity for a Section Manager to join our growing Microbiology team. 

The purpose of this job is to manage the Pharmaceutical Microbiology Section. The Section Manager must ensure appropriate systems and controls are implemented to facilitate the growth of the section and the needs of the business. The section must be managed so that customer requirements, quality requirements, and organisational goals are met.  he section must be managed so that it is commercially successful and agreed financial goals must be met. Staff must be led, motivated and developed so that they are able to react effectively to the changing business needs.

Job Responsibilities

  • To ensure processes and systems are in place to ensure that routine analyses and project work is completed as required and customer reports are available in a timely manner.
  • To provide continuous feedback to all members of their team on all items in relation to customer or organisational requirements/changes.
  • To handle any customer related query and lead the investigation of any complaint, liaising with their team to problem solve these queries if needed.
  • To approve and keep updated laboratory SOPs in their area of work. Approval of all Quality and technical agreements with clients.
  • To ensure the quality of the day-to-day work coming out of the laboratory meets company standards and for problem solving any quality issues with other members of the organisation.
  • To continually liaise with management, customers and other members of the organisation on any relevant problem areas or enhancements to the business.
  • To ensure that customers’ requirements are fully met and in so doing be flexible to work in any area of the business as is required and continuously work to improve relationships with customers. Attend customer business review meetings.
  • To identify any opportunities for improvement of quality and service and work with the team to implement continuous improvement initiatives.
  • To collaborate with Peers to ensure improvements are leveraged across the business and potential for similar issues avoided.
  • To ensure each team member is given specific challenging SMART goals aligned with the site goal tree.
  • To establish and manage key metrics in the areas of quality, customer satisfaction/delivery, financials and Health and safety. Ensuring all target set are met and any trends noticed are addressed.
  • To lead internal and External/regulatory audits for area of responsibility, including audit preparation, area tour, support queries during  the audit  and follow up of actions to closure
  • To manage headcount within team, to ensure resources are aligned with business requirements. Lead the recruitment and selection process for area of responsibility.

Qualifications

  • A Degree in Microbiology or in a related subject
  • At least 10 years experience in a GMP microbiology lab is desirable 
  • Preferably 3 – 5 years’ experience as a Team Leader in a contract laboratory environment. 
  • Excellent leadership skills.
  • Good commercial awareness and business acumen.
  • Good team player, organised, accurate, have strong documentation skills.
  • Passionate about quality and customer service.
  • Good communication skills both internally and externally. Ability to understand customers’ requirements and to be able to devise and articulate the most appropriate solutions.
Privacy Policy