With over 30 years of specialized expertise in infectious disease, immunology and allergy testing for immunocompromised and critical patients, Viracor Eurofins is committed to helping medical professionals, transplant teams and reference labs get results faster, when it matters most. Viracor is passionate about delivering value to our clients by providing timely, actionable information — never losing sight of the connection between the testing we perform and the patients you serve. 

Account Manager or Senior Account Manager

Viracor Eurofins is dedicated to being the leading specialty diagnostics laboratory partner in immunology, infectious disease, and allergy testing.  We offer a range of unique clinical laboratory and biopharmaceutical services and provide exceptional test turnaround times.  More than 4,000 healthcare providers, commercial laboratories, and biopharmaceutical companies rely on us for our unique and convenient services.

Viracor Eurofins is searching for an Account Manager or Senior Account Manager. The ideal candidate would live within a major metropolitan city inside the sales territory.

Sales Territory includes: New Orleans, LA 

This is a Full Time position. Schedule is Monday – Friday, 8:00AM – 5:00PM, with overtime as needed. 

Basic Function and Scope of Responsibility: 

The Account Manager is primarily responsible for achieving the financial objectives of an assigned territory by effectively implementing Viracor Eurofins’ sales and marketing strategies to grow test volume and revenue. Specifically, the Account Manager will be responsible for expanding business in existing Accounts and securing business from new Accounts.

Employee Responsibilities:

Level I Minimum

Attainment:

Achieve 100% of sales quotas for assigned  territory

• Territory Management:
  • ​Analyze information and data to develop a territory plan to achieve financial objectives --  maximizing call schedules, targeting, and appropriate company and test positioning
  • Travel, including overnights as needed, to effectively cover geographical territory responsibility
  • Organize, prioritize and perform sales activities which must adhere to business needs and objectives set annually by Sales Management and will include territory routing, call activity and pre-call planning goals.

Selling:

• Work with manager to develop and implement a territory and strategic sales plan involving multiple stakeholders in the growth of the Viracor Eurofins product portfolio.
• Responsible for maintaining and growing the base revenue stream and insuring client satisfaction through consistent and ongoing client contact
• Calls on prospective clients to create demand, communicate medical, clinical and patient outcome benefits, deliver product information, prepare quotes and proposals within company guidelines
• Promptly and efficiently move a client through the sales process from cold call to close and follow-through
• Effectively prepare and deliver formal sales presentations to clients;
• Follow through after the close to ensure appropriate sales processes are in place to maximize test volume from an account and to ensure timely payment from account
• Conduct client business reviews, as dictated by annual goals, throughout the year to retain and grow client business
• Develop and maintain an effective/professional working relationship with external customers and internal colleagues to provide the best service possible
• Represent department and organization professionally and favorably and in accordance with established Company standards and associate attributes at all times

Administration:

• Perform routine weekly & monthly administrative duties by established due dates
• Enter call notes into Salesforce.com asap but no later than Monday of the following week the call was made
• Update sales opportunities indicating close date, staging, products/revenue for weekly department meeting
• Submit expense reports within 30 days of being incurred
• Complete Media Lab and other assigned departmental training
• Performance Expectations:
• Other duties as assigned by management

Level II – Fully meets the responsibilities of Level I plus the following:

• Independently develop and implement territory strategy
• Mentor/coach other Account Managers
• Assist with training sessions for sales team members
• Assist marketing dept. with research opportunities, data collection, customer
• reviews and promotion development\

Basic Function and Scope of Responsibility: 

• The Account Executive is primarily responsible for achieving the financial objectives of an assigned territory by effectively implementing Viracor-Eurofins’ sales and marketing strategies to grow test volume and revenue. Specifically, the Account Executive will be responsible for expanding business in existing Accounts and securing business from new Accounts

   

  Essential Job Duties:

  Level I Minimum

  Attainment:

• Achieve 100% of sales quotas for assigned  territory
• Territory Management:
• Analyze information and data to develop a territory plan to achieve financial objectives --  maximizing call schedules, targeting, and appropriate company and test positioning
• Spend appropriate number of overnights to effectively cover geographical territory responsibility
• Organize, prioritize and perform sales activities which must adhere to business needs and objectives set annually by Sales Management and will include territory routing, call activity and pre-call planning goals.

• Selling:

• Develops and implements a territory and strategic sales plan involving multiple stakeholders in the growth of the Viracor-Eurofins product portfolio.

• Responsible for maintaining and growing the base revenue stream and insuring client satisfaction through consistent and ongoing client contact

• Calls on prospective clients to create demand, communicate medical, clinical and patient outcome benefits, deliver product information, prepare quotes and proposals within company guidelines

• Promptly and efficiently move a client through the sales process from cold call to close and follow-through

• Effectively prepare and deliver formal sales presentations to clients;

• Follow through after the close to ensure appropriate sales processes are in place to maximize test volume from an account and to ensure timely payment from account

• Conduct client business reviews, as dictated by annual goals, throughout the year to retain and grow client business

  Administration:

• Perform routine weekly & monthly administrative duties by established due dates
• Enter call notes into Salesforce.com asap but no later than Monday of the following week the call was made
• Update sales opportunities indicating close date, staging, products/revenue for weekly department meeting
• Submit expense reports within 30 days of being incurred
• Complete Media Lab and other assigned departmental training
• Performance Expectations:
• Develop and maintain an effective/professional working relationship with external customers and internal colleagues to provide the best service possible
• Represent department and organization professionally and favorably and in accordance with established Company standards and associate attributes at all times
• Other duties as assigned by management

Level II – Fully meets the responsibilities of Level I plus the following:

• Mentor/coach other Account Executives
• Assist with training sessions for sales team members
• Perform appropriate ASM duties as required
• Assist marketing dept. with research opportunities, data collection, customer reviews and promotion development

Level I - Minimum

• Bachelor’s Degree required, degree in the Sciences,Business Administration or Marketing preferred
• 0 – 3 years of direct sales experience, laboratory services or medical sales experience is preferred
• Ability to travel up to 80%
• Customer service focused and professional attitude
• Ability to solve problems, prioritize and multi-task
• Goal oriented, with excellent time management and organizational skills
• Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization
• Excellent verbal & written communication skills
• Keenly attentive to detail
• Ability to keep sensitive information confidential
• High level of proficiency with PC based software programs, specifically Microsoft Excel, SF.com, iPad and associated apps

Level II – Fully meets the qualifications of Level I plus the following:

• 2+ direct sales experience required
• 2 years territory goal achievement in last 3 years
• Work with minimum supervision on highly complex projects 

*Exceptions to these qualifications must be pre-approved by hiring manager and HR.

Account Executive:

Level I - Minimum

• Bachelor’s degree in the sciences or business administration
• At least 3 – 5 years of direct sales experience, laboratory services or medical sales is preferred
• Ability to travel up to 75%
• Customer service focused and professional attitude
• Ability to solve problems, prioritize and multi-task
• Goal oriented, with excellent time management and organizational skills
• Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization
• Excellent verbal & written communication skills
• Keenly attentive to detail
• Ability to keep sensitive information confidential
• High level of proficiency with PC based software programs, specifically Microsoft Excel, SF.com, iPad and associated apps

Level II – Fully meets the qualifications of Level I plus the following:

• 5+ direct sales experience required
• 2 years territory goal achievement in last 3 years
• Leadership course/class successful completion within last 3 years
• Work with minimum supervision on highly complex projects   

*Exceptions to these qualifications must be pre-approved by hiring manager and HR.

All your information will be kept confidential according to EEO guidelines.Viracor Eurofins is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the Company that all qualified applicants will receive consideration for employment  without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law.  The Company’s policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected status.Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Physical Requirements:

Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead

Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting

Ability to continuously operate a personal computer for extended periods of time (4 or more hours)

Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What we offer:

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.

To learn more about Viracor Eurofins, please visit the following websites http://www.viracor-eurofins.com and www.eurofinsus.com .