EAG Laboratories is a global leader in analytical chemistry, advanced microscopy, surface analysis and analytical testing services of various types of materials from synthetic biomaterials to nanotechnology, deliver new “super materials” with the potential to transform our world. Our laboratories are at the forefront of this revolution, providing the scientific expertise and analytical techniques to support companies at every phase of the product lifecycle, from R&D to manufacturing.

Our clients include leading edge companies in a diverse range of industries and business sectors who design, manufacture or incorporate products for tomorrow’s technology driven world. EAG’s scientists and engineers engage in peer-to-peer interaction to discuss and comprehensively understand client issues, challenges, goals and urgency, to define the technical problems, develop and execute analyses, and report back results. We have a growth mindset culture where individuals are encouraged to drive their own success and make their own decisions while fulfilling client needs. 

EAG Laboratories has a great opportunity for a results driven for a subject matter expert in medical devices who is familiar with the ISO 10993-18 standard and 2020 European Medical Device Regulations.  The main focus for this role:

1.    Operational support for improving testing capabilities adhering to ISO 10993-18 and 2020 EU MDR;

2.    Operational support as the medical device SME in sales meetings and sales calls.

The senior manager is expected to function as a technical expert in medical devices to develop customer relationships to expand the range of services provided and to maintain high levels of customer satisfaction.  Interacts with peers and internal support personnel to coordinate work. In this role, the individual is expected to/will be responsible for: 

• Has working knowledge of industry sector’s client base.
• Provides feedback to senior management on pricing, business development, etc.
• Is familiar with relevant quality system documents and complies with all system requirements. 
• Reviews group quality documents and makes changes where appropriate. 
• Evaluates customer requests, determines testing requirements and assists with project quotations. 
• Design of experimental protocols.
• Supervise a group of analysts.
• Provides technical review for analysts’ reports. 
• Protects confidential information and proprietary processes. 
• Handles customer materials and company equipment in a responsible and efficient manner. 
• Other duties as may be assigned.

All accepted applicants must be U.S. Persons as defined by ITAR: U.S. Person is a U.S. Citizen, U.S. Permanent Resident (i.e., "Green Card Holder"), Political Asylee, or Refugee due to use of information in this role is subject to the International Traffic in Arms Regulations (ITAR).

• PhD degree in Chemistry
• 8+ Years of experience of supervisory or management experience.
• Excellent written communication skills. 
• Must be a proficient communicator and listener. 
• Able to work with minimal supervision. 
• Able to work individually and as part of a team. 
• Needs to have excellent relationship-building skills. 
• Computer literate, high level of accuracy and detail oriented.  Must be able to handle multiple functions at the same time and maintain good organizational skills. 
• Relative business experience, a plus 

All your information will be kept confidential according to EEO guidelines.