Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

 In 2019, Eurofins generated total revenues of EUR € 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins Central Laboratory (ECL), a part of the Biopharma division of Eurofins is in need of an experienced IT Application Support Engineer. As a key member of the global IT Solutions team you play a critical role in providing a high level of IT service to our customers by maintaining the software applications and related hardware.

Job Role

• Proactive, professional technical support service for applications following ITIL guidelines.
• IT support and maintenance of business applications to ensure the effective and efficient functioning of global business operations.
• Create productive relationships with key users, vendors and colleagues to ensure timely and efficient resolution of incidents/problems.
• Work closely and collaborate with the Information Technology and Operations teams to support systems and process improvements.
• Create and maintain comprehensive documentation / knowledgebase to ensure support, maintenance and recovery of all IT systems.
• Where required contribute to the training to ensure the correct implementation and use of the applications within the business.

• Self-organizing, with the ability to work both independently and as part of a team.
• Critical thinking and analytical skills with troubleshooting and complex problem-solving ability.
• Strong Computing and or IT background with at least 3-5 years of related work experience.
• You have attention to detail and are motivated by high quality results.
• Hands-on experience working with IT hardware and software.
• Exposure to agile, DevOps and/or automation is desirable.
• ITIL foundation certification is preferable.

Eurofins provides a challenging and rewarding professional experience with competitive compensation and benefits.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Paid parental leave
• Flexible time off & flexible hours
• Education reimbursement
• Relocation Assistance, as applicable
• Dynamic and Supportive Work Environment
• Work for an organization contributing to COVID-19 testing solutions

Apply today and start your career with a growing company and take pride in our direct impact in saving lives. We at Eurofins live our mission of Testing for Life, and contribute to safeguarding global health and safety.

This position is located in Lancaster, Pennsylvania and is required to be on site. All applicants within Lancaster, PA commuting distance are encouraged to apply.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.