Quality Assurance Manager

  • Baltimore, MD, USA
  • Full-time

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

 In 2019, Eurofins generated total revenues of EUR € 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

  • The development, implementation, and revision of a clearly defined and documented Quality Assurance Program meeting the requirements of ISO 17025, ISO 17065, ISO 17020 and other applicable standards
  • Maintains a culture of professionalism and outstanding customer service
  • Administration of programs to maintain industry certifications and registrations
  • Oversight of external and internal audit processes
  • Implementation of proper testing and inspection procedures, and verification of adherence by testing personnel through department managers
  • Supervision of the calibration process (internal and external) to verify adherence to operating procedures
  • Informing department directors / managers of any quality deficiencies in their departments, guiding root cause analysis and verifying corrective actions
  • Initiating required audits of all aspects of the Quality Assurance Program and reporting same to President and department directors
  • Directing appointed department representatives in execution of Quality Assurance/Quality Control functions
  • Input into Operational Excellence initiatives

  • Identify and implementing coaching and training needed to meet quality standards


The Ideal Candidate would possess: 

  • Proven experience as quality manager and a cross-functional leader
  • Conscientious and responsible
  • A keen eye for detail and a results driven approach
  • Strong written and verbal communication skills
  • Excellent organizational and leadership skills
  • Experience utilizing critical thinking to troubleshoot issues, working collaboratively with a team to brainstorm solutions, and implementing solutions
  • Self-motivated
  • Excellent math abilities and working knowledge of data/statistical analysis and uncertainty budgets
  • Prior experience in highly regulated industry (NRTL, CB)
  • Experience in the TIC E&E business (Test, Inspection & Certification Electronics and Electrical business)
  • Knowledge of Product Safety, Environmental Simulation, Wireless and EMC testing business

Basic Minimum Qualifications:

  • Bachelor’s Degree or 6 years of related experience
  • Minimum 5 years of experience as a Quality Manager
  • Documented experience in the following:
  • Maintaining a QAP meeting the ISO 17025 standard
  • 17025 auditing – completion of internal and external audits
  • Root cause Analysis and corrective action
  • Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
  • Able to stand or sit for long periods of time
  • Able to lift up to 25 pounds
  • Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

Position is full-time, Monday - Friday 8:30am - 5:00pm.  Candidates currently living within a commutable distance of Baltimore, MD are encouraged to apply.

  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Privacy Policy