Role Title: IT engineer

Industry: Management consulting

Hours: Full-time, permanent or contract

Location: India, Remote role (or Hybrid role for candidates from Bangalore)

The role will involve deploying and monitoring Eupnea’s IT systems and services, owning maintenance and being the subject matter expert for providing system administration and support.

You will need to be able to operate at all levels, have deep understanding of how cloud technologies and web applications can support different areas of an organisation and show strong ability to identify and communicate effectively through presentations in meetings the business advantages for using different IT applications and solutions and by creating excellent documentation.

Primary Role Responsibilities

• Own development, implementation and maintenance at highest standard of Eupnea’s cloud platform, including supporting technologies
• Act as the functional and technical expert for Eupnea’s IT systems and services
• Provide system administration and support for individuals and teams across all parts of the business
• Build design, implementation plan and documentation for different technologies with input of others when required, including senior management and consultants, with aim technology to play a key and integral part in how Eupnea develops and delivers excellent consulting services and experience to our clients
• Possess good understanding of cloud technologies ranging from their architectural principles to end-user functionality and benefits. Particular knowledge of Marketing and Sales platforms and integrations between supporting web applications will be considered a plus.
• Maintain first-class knowledge of industry IT standards, including about IT security and governance and be able to demonstrate and help others adopt best practice
• Have a keen eye for identifying existing, new or emerging technologies and methodologies where they can represent an opportunity or advantage to the business.

• Strong previous experience as IT Engineer or in a similar role
• Knowledge with Amazon Web Services (AWS) and Microsoft Azure Cloud Technologies
• Great understanding of how different cloud components work together and knowledge of latest advancements in the cloud
• Strong hands-on experience in deploying web applications and creating integrations via Zapier and general API functionality is a requirement. Practical knowledge of integrations between some of the following Web Content Management, Web Analytics, Marketing and Sales platforms: WordPress, GA4, Hubspot, Apollo.io, Sales Navigator, Salesforce and Microsoft Dynamics 365 and Teams
• Proven experience of building and administering IT infrastructure
• Solid understanding of multiple IT processes and procedures in Windows or Linux environments
• Demonstrable proficiency in programming scripting languages
• Expert knowledge of IT security and governance, including IAM
• Well-advanced communication skills, both oral and written, and strong ability to present complex technical solutions to non-technical audiences

Our Brand Values

1. Be trustworthy

2. Decide with integrity

3. Act responsibly

4. Hold yourself accountable

5. Encourage innovation

Our vision is to create a brighter future for businesses through delivering outstanding consulting service to our clients. If you share our ambition and our brand values resonate with you, then we would like to hear from you!