Senior Product Designer, Payments Compliance

  • 66/67 Great Strand Street, Dublin 1, Ireland
  • Full-time

Company Description

As an Etsy employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to keep commerce human.

Job Description

What’s the role?

The Payments team at Etsy is committed to creating and maintaining a resilient, frictionless and scalable payments platform. Available in 43 countries, Etsy Payments enables buyers and sellers to transact in 19 currencies and offers 12 different methods to pay for items on our site. 

As a Senior Product Designer on the Payments Compliance team, you will be responsible for the design execution of products focused on reducing compliance and tax-related risk for Etsy in the quickly changing e-commerce legal landscape. You will craft member experiences to mitigate friction introduced by compliance and strengthen the trust members have in the platform. You will also present to executives regularly on our progress against legal requirements and the development of a trustworthy member experience.

This is a full-time position located in Dublin.

What’s product design like at Etsy?

Typically, product designers at Etsy work in a squad with a product manager, 3-5 engineers, researcher and analyst. Together they drive their part of Etsy, deliver solutions to challenging problems and get feedback directly from customers. Besides the immediate development squad, you will collaborate with cross-functional stakeholders in and outside of the payments team, including our platform and seller empowerment teams. 

Day to day, it looks like: 

  • Discovering insights, opportunities, and requirements

  • Testing prototypes and hypotheses with users to collect feedback

  • Launching experiments and evaluating how they perform and how to iterate

  • Presenting your work to peers and leadership, async and in-person

  • Taking part in weekly design critiques, workshops, all hands and squad meetings

  • Thinking and writing about your process and documenting your decisions 



Senior level at Etsy means:

  • You can run independently 

  • You are experienced working with payments or other financial platforms

  • You can lead collaborative workshops and effectively align the group around a vision and approach

  • You have a track record of designing complex flows and customer journeys

  • You can think and design at a system level, not just interface elements or pages

  • You’ll regularly make use of your soft skills: listening, negotiating, decision-making

  • You have a strong belief in Etsy’s vision, mission and values

Qualities we value in designers:

  • Effective articulation of ideas and design solutions

  • Expressing feedback with kindness and candor

  • Tolerance for ambiguity and healthy curiosity

  • Translation of quantitative & qualitative insights into design decisions

  • Contribution to our culture: motivation, optimism, quality, integrity

Please note: If you are expressing interest by applying to one Product Designer role, your application will automatically be considered for all open positions at that level. Please do not apply to roles at the same level. We have you covered

Additional Information

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.
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