Synopsis

Coordinate a team of agents and liaise with maintenance and guest services to ensure a wide range of airport operations are handled smoothly and effectively.

Accountabilities

• Supervise airport resources and equipment utilization to ensure the efficient and timely execution of operations according with working instructions, safety procedures and policies
• Coordinate, control and supervise handling and network operations to ensure compliance with regulations and safety standards
• Provide to the team clear operating instructions to ensure activities are timely executed in compliance with regulations and procedures
• Manage, coordinate and monitor timeliness and accuracy of operations to ensure alignment with KPIs and external / internal regulations
• Monitor and coordinate Etihad Airways and other airlines? turnaround operations to improve the On Time Performance of the HUB station and ensure compliance with regulations
• Monitor and overview extraordinary loading operations, to ensure execution is compliant with regulations and carriers procedures
• Conduct briefing and de-briefing sessions on assigned activities to identify and provide advice on areas of improvement

• Preferably Degree level education required.
• Minimum 4 years operational experience in airline or cargo or ground handling operations

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

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