Change Manager

  • Full-time
  • Division: People and Corporate Affairs

Job Description

Responsible for creating and implementing change management strategies and activities that maximise employee awareness and adoption of new organisational structures, processes, policies, and ways of working.

Accountabilities

  • Apply a structured methodology and lead change management activities to support employees and key stakeholders to adopt change.
  • Conduct change impact and readiness assessments by stakeholder group, evaluating the results to develop implementation approaches and plans, and present findings to leadership.
  • Provide advice and recommendations to senior leaders about how to approach change for programmes specific to their area.
  • Develop and deliver communication plans for change programmes, identifying and aligning communication needs of stakeholders to project milestones, and developing associated messaging.
  • Develop communications collateral e.g., SharePoint sites, FAQ libraries, branding etc
  • Design and execute business readiness assessments to identify change risks and define change mitigation strategies to minimise impacts on go-live/programme implementations.
  • Undertake stakeholder analysis and execute stakeholder engagement strategies.
  • Define change success metrics and use them to measure and monitor change progress.
  • Coach project teams and business representatives in managing change.
  • Develop change champion networks 
  • Partner proactively with communications specialists across Etihad to optimise the impact of HR change programmes on a local and global basis and ensure consistency of messaging.

Qualifications

 

  • Degree level education in change management, communications or related discipline is required.
  • Must have a minimum of 7 years’ experience delivering large scale business transformation focused on stakeholder management and change enablement, preferably within a HR environment
  • Demonstrated experience in fostering a culture of change and strategic communications planning; airline experience is advantageous, as is previous experience working in a fast-changing environment.
  • Extensive knowledge of change management theory, design, and execution.
  • Native English speaker with excellent English writing skills

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

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