Maintain the crew operation by proactively resolving unforeseen issues that could impact the network operation of the airline.  Adhere to regulations and communicate with all stakeholders in a timely and effective manner.

Accountabilities

• Adhere to the civil aviation regulation, company operating manuals, processes and procedures to manage the execution of the crew rosters and its contingency plans accordingly.
• Maintain a clear and professional communication with crew via email and phone to ensure a high level of internal customer satisfaction.
• Monitor and forecast potential issues that could affect the crew live rosters and implement efficient mitigation plans to reduce the impact of these issues in the network.
• Manage effectively crew legality, utilization, satisfaction and overtime to ensure safety, cost and service goals are achieved.
• Demonstrate sound knowledge on flight time limitations, company operating manuals, internal processes and procedures.
• Ensure utilization of standby crew in the most efficient and expedient method necessary to ensure operational reliability.
• Must be able to work 12 hour shifts including on holidays and weekends in a 24/7 operation.

• Post-Secondary Education (i.e. diploma, degree and equivalent work experience in the field of Airline Operations).
• Minimum 2 years of experience working at an airline operations division.

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

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