Global Payroll Specialist

  • Full-time
  • Department: People Operations & Service Delivery

Company Description

We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. 

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. 

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. 

Come and join us in this exciting journey to make a positive impact in patient’s lives.  

Job Description

The Global Payroll Specialist supports the accurate and timely processing of payroll across multiple countries. This includes managing payroll operations, maintaining compliance with international labor laws, and ensuring employees are paid correctly and on time. This role requires strong organizational skills, excellent attention to detail, and the ability to collaborate with internal and external stakeholders globally.

  • Supports the Payroll and Benefits Manager with end-to-end payroll processing across multiple countries in coordination with local payroll Deel Payroll providers.
  • Assist with ensuring timely and accurate pay cycles in partnership with Deel.
  • Review payroll reports for accuracy and reconcile discrepancies before final approval.
  • Assist in preparing monthly payroll journals and reports for Finance.
  • Assist with ensuring data integrity in the Deel portal including the update of cost centres.
  • Providing support with ongoing issues submitted via Deel ticketing system
  • Assisting with the escalation of unresolved issues to Deel Client Success Manager.
  • Collaborate with HR, Finance, and external vendors to resolve payroll issues.
  • Ensure payroll compliance with local labor, tax, and social security regulations.
  • Respond to employee inquiries regarding pay, deductions, taxes, and other payroll-related matters.
  • Assist with audits and internal controls related to payroll processes.
  • Assist with the maintenance of members in company private medical insurance scheme
  • Support continuous improvement initiatives and payroll-related projects.
  • Any other task related to payroll administration, assigned by Ergomed Management team.

 

Qualifications

Previous payroll processing experience working in a fast paced, customer focussed environment, preferably using Deel, ADP or similar Payroll Management systems.  

Excellent interpersonal and customer facing skills  

Evidence of strong administrative and organisational skills  

Ability to prioritise workload and multi-task effectively while considering future organisational requirements. 

Ability to work effectively under pressure whilst retaining a strong eye for detail.

Strong team player, able to work effectively with diverse client groups.

Appropriate University Degree desirable.

 

Additional Information

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.  

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

 We offer: 

  • Training and career development opportunities internally  

  • Strong emphasis on personal and professional growth 

  • Friendly, supportive working environment 

  • Opportunity to work with colleagues based all over the world, with English as the company language 

Our core values are key to how we operate, and if you feel they resonate with you then Ergomed is a great company to join!  

Quality 

Integrity & Trust  

Drive & Passion  

Agility & Responsiveness  

Belonging 

Collaborative Partnerships  

We look forward to welcoming your application in English

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