IT Technical Consultant - Microsoft 365

  • Full-time
  • Department: IT

Company Description

Since its foundation, Ergomed has been dedicated to the development of new drugs to save or improve lives. Operating globally Ergomed has the expertise to manage the most challenging of clinical trials. We provide services to over 100 clients and excel in the provision of services for complex studies within Oncology and Rare Disease.

Job Description

•    To work within an increasingly global IT team supporting an ambitious growth plan for the Ergomed business.
•    To provide technical expertise in a growing IT team in a number of areas as Ergomed shifts its on-premise workloads to SaaS / IaaS (Azure).  
•    To provide third level problem and incident management.
•    To deploy new solutions which are suitably tested and documented for handover to the service operations team to manage and run.
•    To support technology lifecycle management


Expertise in multiple technology areas relating to Microsoft 365: -

Especially: -
- SharePoint Online (Migration to SPO, Site creation, site design, access control, guest users)
- Exchange Online (Windows Defender for Office 365, anti-phishing, safe links, etc)
- Teams, OneDrive (Information governance, DLP)
-  Azure AD (SAML, SSO, SCIM)
- Microsoft Defender for Endpoint, Office, Cloud, etc.
-  Intune / MDM
- Autopilot

- Windows update for Business
 

Qualifications

- College / University degree in Computer Science or an equivalent combination of education, training and experience.

- Full working proficency in English

- Ability to plan, multitask and working in a dynamic team environment.

 

Desired skills

- Familiarity with building and migrating services in cloud-based platforms (Azure/AWS)
- Working knowledge of ITIL processes
- Experience of working in a highly regulated industry, preferably Pharmaceutical / Life Sciences.
- Integration and automation of tasks between diverse platforms.

 

Additional Information

 

 

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