IT Technical Consultant

  • Full-time
  • Department: IT

Company Description

Since its foundation, Ergomed has been dedicated to the development of new drugs to save or improve lives. Operating globally Ergomed has the expertise to manage the most challenging of clinical trials. We provide services to over 100 clients and excel in the provision of services for complex studies within Oncology and Rare Disease.

Job Description

Overall requirement:

  • To work within an increasingly global IT team supporting an ambitious growth plan for the Ergomed business.
  • To provide technical expertise in a growing IT team in a number of areas as Ergomed shifts its on-premise workloads to SaaS / IaaS.  
  • To provide third level problem and incident management.
  • To deploy new solutions which are suitably tested and documented for handover to the service operations team to manage and run.
  • To support technology lifecycle management

Qualifications

Expertise in multiple technology areas, ideally at least four of the following: -

-          Server environments, especially Windows Server 2012 and higher.

-          Microsoft 365 including Exchange Online, SharePoint Online, Teams, OneDrive.

-          SCCM / Intune / Autopilot

-          Endpoint security / data loss prevention (DLP).

-          Virtualisation technologies, especially Hyper-V

-          Telephony, especially unified communications, and contact centre.

-          Security – e.g., firewall / antivirus / encryption / intrusion detection

-          Backup / restore

-          Disaster recovery

-          Storage solutions – SAN / NAS

-          SQL Server / Oracle database

 

Desired skills

- Familiarity with building and migrating services in cloud-based platforms (Azure/AWS)

- Working knowledge of ITIL/ITSM processes

- Knowledge of working in a highly regulated industry, especially Pharmaceutical / Life Sciences.

- Integration and automation of tasks between diverse platforms.

- Willing to become SME for one or two critical business applications.

Additional Information

Dynamic Environment

High Visibility

Family feel mid sized CRO

 

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