Senior Resource Manager (Western Europe)

  • Full-time
  • Department: Clinical Operations

Company Description

Founded in 1997, Ergomed plc is dedicated to the provision of specialised services to the pharmaceutical industry and the development of new drugs. Operating with a global footprint in over 100 countries, Ergomed enables our clients to access solutions even for their toughest clinical development and trial management challenges from early phase to complex late stage programmes.

Job Description

·         Assessment of billable employee resources and employee resource projections to ensure that study teams have appropriate staffing to ensure successful deliverables;

·         Determines level and type of employee resources to meet corporate/client/project objectives;

·         Develops plans aiming for optimal resource usage throughout the life of the study;

·         Identifies and assigns appropriate staff to meet study needs;

·         Supports the Resource Management Group in forecasting future staffing capacity, demands and gaps;

·         Maintains communication with line managers and Project Managers as well as Heads of Functions;

·         Assignment and tracking of all staff across proposed, new and existing studies. This includes emphasis on:

          - Building high performing cross-functional teams;

          - Managing assignments to enhance career development and employee engagement and retention;

          - Operating with transparency and clear communication;

          -  Assessing employee resources and employee resource projections to ensure that study teams meet client expectations and Ergomed contractual obligations;

          - Support Business Development through rapid RFP resource request fulfilment, including:

  • Understanding sponsor requirements and expectations;
  • Building scenarios to match resource availability with future staffing needs;
  • Building dynamic cross-functional teams to enhance the probability of study award;
  • Collaborate with key project stakeholders to manage resources across programs to maximize client knowledge and succession planning.

·         Communicate with study teams and Line Managers to evaluate ongoing resource requirements and utilization; keeping apprised of study status in order to optimize resource allocation;

·         Conduct continuous workforce/workload analyses to achieve an appropriate balance (e.g. resource availability versus incoming work) and assess future staffing needs (e.g. workload ratios, recruiting needs, etc.);

·         Interface with staff across business units, providing input and feedback to promote quality deliverables;

·         Act as Data Custodian, create, maintain, and use data to support the department’s operation and its information needs as it pertained to the resource process and rationalizes gaps, overlaps and issues that related to the data required;

·         Act as liaison to management team and operational departments to establish resourcing processes;

·         Provide input on designing and revision of forms and reports;

·         Respond to internal and external information requests;

·         Support customers to resolve resourcing issues, ensuring understanding of expectations and processes;

·         Ensure adherence to SOPs, policies and guidelines;

·         Support Head of Function in managing quality of contractors;

·         Facilitate discussions with Legal Department to ensure all contractual obligations are met prior to Freelance staff commencing work on studies.

Qualifications

  • Degree educated
  • Demonstrated global resource management experience
  • Experience within a service provider/life science company preferred

Additional Information

Why Should You Apply?

  • You want  be involved in a wide range of interesting projects and studies
  • You'd like  your  achievements  and hard work to be recognized
  • You want to work for a growing company where there are opportunities for advancement
  • You'd like to work in a company that has a great reputation with its clients and employees.
  • Making a difference to people's lives matters to you
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