PrimeVigilance, an Ergomed company, was established in 2008 by former Drug Regulators, to provide specialised pharmacovigilance services to pharmaceutical and biotechnology companies. These services cover the science and activities relating to the detection, assessment, understanding and prevention of adverse effects or any other drug-related problem (WHO definition of pharmacovigilance). Since then, PrimeVigilance has added other services including medical information call centres, and has grown to become one of the global leaders in its field, providing services to over 150 client companies in more than 100 countries. We continue to expand as we strive to become the leading global pharmacovigilance and medical information service provider. Our Mission is a world with safer drugs.

The Training Manager is primarily responsible for the training of all PrimeVigilance employees and contractors. Thus, ensuring that the PrimeVigilance maintains compliance with global regulations, legislation, PrimeVigilance and Client requirements.

The Training Manager is responsible for ensuring that training at PrimeVigilance is developed and maintained, to ensure that PrimeVigilance’s employee receive all the training they require to complete their assigned duties and to ensure that training meets PrimeVigilance and the Client’s needs and regulatory requirements. The Training Manager works cross functionally and globally to develop and enhance business and client training, resulting in improved customer satisfaction, quality of service and compliance with PrimeVigilance and client standards of excellence. The Training Manager ensures that employees receive relevant training at the appropriate point in their career and that training is delivered in the most appropriate format.

The Training Manager will oversee all activities described, including but not limited to:

Training Curriculum

Review the PVL Training Matrix with the relevant Department/ Unit heads to ensure that training requirements are appropriate to the roles and that trainings are delivered at the appropriate time point.

Ensure the PVL Training Matrix is implemented effectively

Make certain the PVL Training matrix includes training requirements for new starters, those moving role and for refresher trainings as required

Arrange a periodic review of training curriculums

Work with employees, Manager and department heads to identify individuals training needs.

Procedure Training

Confirm relevant and appropriate levels of training are delivered for procedures

Ensure all training related procedures are aligned and comply with global regulations and requirements.

Lead the training related procedures

Ensure roles are trained on procedures in a pragmatic and compliant fashion

Training System

Working with Quality Systems Manager and others to ensure that the PVL training platform is optimised to provide prompt and efficient management and delivery of training for PVL employees and contractors

Training Material

Arrange periodic review of training materials to ensure that training materials are reviewed and updated as needed

Ensure training delivery is of a good standard

Review training materials to ensure training are held and delivered in the most appropriate way

Establish a centralised repository for training materials, that I accessible to employees

Client Training

Act as a subject Mater expert in training and support Project Managers and Client Quality Managers with delivery and preparation of Client related trainings as required,

Support Project Manager and Client Quality Managers with delivering client training initiatives as required.

University degree in Biomedical sciences, Natural sciences or Health Sciences is required: Nursing, Pharmacy or BS/Master’s degree in a scientific discipline, or equivalent advanced degree with experience

Essential

·         Good understanding of pharmacovigilance and medical information in order to carry out related duties to a competent level. Experience in Argus essential. 

·        Experience in developing and leading training.

·         Previous experience of managing training activities within a GxP environment.

·         Excellent leadership qualities including skills in planning, mentoring, communication and problem solving

·         Must communicate professionally, clearly, concisely and consistently to external and internal customers, both verbally and in writing.

·         Must demonstrate professional presentation skills and deliver informative and balanced presentations

Desirable

·         System Ownership in a GxP environment

·         Previous experience of managing an eQMS

·         Previous experience within a service provider environment

Come and be part of an organisation that is experiencing steady growth and committed to rewarding talent.  As an employee, you will belong to a global team of highly professional individuals working together to contribute to the health of people around the world.