Safety Database Associate

  • Full-time
  • Department: IT

Company Description

PrimeVigilance, an Ergomed Group company, was established in 2008 by Dr. Miroslav Reljanovic together with co-founder Dr. Elliot Brown. PrimeVigilance offers holistic, top quality, cost-effective, innovative safety services for pharmaceutical, generic and biotechnology companies. Our founders and leaders have an unrivalled reputation in the sector with a network of expert associates across the world.

Job Description

The Safety Database Associate will work as part of the Safety System Administrator Team performing database administration activities; implementation and support of client enterprises; management of client enterprise change control; support of system integrated applications (OBIEE, Argus Insight Axway); supporting data migration activities and providing first line user support/troubleshooting.

  • Provide support to pharmacovigilance systems (Argus 7.x on premise and Argus 8.x Oracle Cloud) and associated application integrations (eg OBIEE, Argus Insight, Axway)
  • First line support for PV systems requests and incidents.
  • First line support to end users (internal and external).
  • Responsible for new client enterprise creation, configuration and validation.
  • Responsible for implementation of user accounts and provisioning access.
  • Perform configuration of Business Configuration (Products, Licenses, Studies, Reporting Rules) and Code Lists.
  • Perform periodic review of system and user accounts
  • Provide support for Axway incidents and requests for client setup.
  • Assist with client data transfers.
  • Liase with Oracle Support to resolve incidents including but not limited to urgent bug fixes, patches and enhancement request.
  • Assist with pharmacovigilance specific projects, dictionary upgrades, system upgrades and/or patches
  • Accept project assignments as delegated by senior staff, as needed.

Qualifications

    Bachelor's degree in Information Technology or relevant experience

  • (2+ years) Demonstrated knowledge and experience supporting the Oracle Argus Safety system (on premise or cloud-based)
  • (2+ years) Demonstrated knowledge and experience supporting Oracle Argus Safety system integrations (eg OBIEE, Argus Insight, Axway)
  • Ability to translate end user specifications into system functional requirements
  • Strong working knowledge of GxP software applications
  • Understanding of related, underlying technologies, including SQL, Oracle, XML, etc.
  • Hardware/software infrastructure setup and validation
  • Possess a working knowledge of development tools, practices and lifecycle methodologies
  • Possess good organization and communication skills
  • Ability to handle multiple tasks.

Additional Information

Why Should You Apply?

  • You want  be involved in a wide range of interesting projects and studies
  • You'd like  your  achievements  and hard work to be recognized
  • You want to work for a growing company where there are opportunities for advancement
  • You'd like to work in a company that has a great reputation with its clients and employees.
  • Making a difference to people's lives matters to you
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