Multilingual Medical Information Specialist
- Full-time
- Department: Medical Information
Company Description
PrimeVigilance is continuing to expand and is looking for a Medical Information Associate to join our dynamic and rapidly growing organization.
Job Description
The role is ideal for a confident and enthusiastic individual with an understanding of Medical Information who is looking to develop or build on their knowledge and gain exposure in assisting in the growth of a medical information department in the service provider industry.
Due to the variety of work with customers globally - we are looking for German and English speaking Specialists.
- To oversee the medical information email accounts;
- To receive and return acknowledgment of medical information enquiries received by email;
- To perform duplicate checks in the MI database;
- To enter medical information enquiries into the MI database;
- To ensure that all medical information enquiries received into the medical information email accounts are forwarded to the appropriate individual(s);
- To help maintain the library of reference safety information (e.g., CCDS, SmPCs, PI, etc.) within the Medical Information database;
- To help maintain the library of Frequently Asked Questions and Standard Response Documents within the Medical Information database;
- To generate daily, weekly and monthly MI reports;
- Manage and track invoices for medical information services as required;
- To assist with the development and improvement of medical information processes and procedures;
Qualifications
- Bachelor degree
- Proven administrative and Customer service experience
- Language skills (German or Greek)
- Advanced knowledge of MS Word and Excel
- Excellent attention to detail and organizational skills
- Independent problem solving and decision-making skills
- Process oriented and critical thinking
- Responsible approach to work duties
Additional Information
Our Offer
- Competitive salary
- Dynamic team of colleagues in a fast-growing company – possibility for your quick career growth
- Multicultural environment, English as a company language
- Strong emphasis on personal and professional growth
- Extensive and specialized trainings in pharmacovigilance – internal trainings provided by skilled professionals, but also prestigious trainings/seminars taking place abroad
- Friendly working environment with several social events per year