OA Assistant
- Full-time
- Job Title: Clerk (812040)
- Schedule: First Shift
- State Location: PR
Company Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
Summary
Reports to the OA Manager. Performs a variety of clerical and administrative duties, in compliance with government, corporate, and management directives.
Essential Functions
- Complies with all management, corporate, and government directives and standard operating procedures.
- Models, mentors, and monitors a positive normative culture.
- Handles routine matters personally and routes non-routine to proper staff for consideration.
- Maintains the monthly calendar of activities and appointments.
- Acts as the centralized point of contact for new Job Corps prospects.
- Assists in proving presentations to local One-Stop, schools, and other agencies serving target population in effort to reach eligible populations.
- Assist in providing Job Corps Center campus tours.
- Aids the Outreach/Admission Specialist with initial Job Corps prospect contact as well as maintains contact with prospects, using social media and other innovative communication tools.
- Schedules prospects to attend information sessions.
- Assist Outreach/Admissions Specialist with orientation sessions and information sessions to prospects of Job Corps.
- Conduct pre-arrival calls to prospective students.
- Assist the Outreach/Admissions Specialist and Center CPP teams with welcome activities for newly arrived students.
- Provides information packet to interested prospects, parents and community.
- Conducts pre-90-day focus groups with students; provides this feedback to the Outreach/Admission Manager.
- Assists the Outreach/Admissions Specialist with retention activities, including communication with students in unauthorized absence (UA) status.
- Acts as the liaison between contract management and other staff.
- Maintains the correspondence control log, receives incoming and outgoing mail, and provides follow-up on dates for action items.
- Performs a variety of clerical and administrative duties; prepares special reports; maintains files, records, and statistical data; makes travel arrangements, etc., as required.
- Performs secretarial duties, including data entry, dictation, and typing of correspondence and other materials.
- Maintains appropriate stock of office supplies.
- Maintains a filing system for all program manuals, directives, DESI procedures, and other program documents.
- Maintains accountability of staff, properly adheres to safety practices, and performs safety inspections in areas of responsibility.
- Able to maintain 75% or higher on employee scorecard.
Qualifications
Required Education & Experience
- High school diploma or equivalent.
- Two years of related clerical experience.
- Excellent communication skills, both written and spoken English and Spanish
- Experience and conform with public speaking
- Excellent computer skills
- Knowledge of social media and influencers
- Knowledge of IT and smart phone applications.
- Knowledge/experience with MS PowerPoint, Word, Excel and Publisher required.
Competencies
- Excellent verbal and written communication in English and Spanish
- Demonstrated ability and willingness to network extensively.
- Strong negotiating and influencing skills.
- Computer proficiency: knowledge of computer software and networking systems preferred
- Outstanding organizational and time-management skills and the ability to juggle multiple projects simultaneously.
- Understanding of communications, public relations and marketing best practices including social media channels
- Must possess exceptional writing skills and be able to compose engaging and accurate content.
- Strong communicator who works well independently and with a team
- Strong organizational skills
Minimum Eligibility Qualifications
- If the position requires driving, a valid Driver's License in the state of employment with an acceptable driving record is required
- I-9 documentation required to verify authorization to work in the United State.
- Ability to pass a pre-employment drug test and background check.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.