Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. 

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Join our team and play an integral role in the running of a busy hospital. Help patients, visitors and staff access our wide variety of services. Answer and triage calls to the switchboard in a courteous and timely manner.

You will be flexible to work on a rotating roster across all shift times.  

You will make an impact by:

• Working on the switchboard answering internal and external calls
• Assisting patients, visitors and staff within the hospital
• Completing a variety of administrative duties
• Having a strong customer service focus
• Prioritising tasks in a timely and accurate manner
• Managing pressure and making informed decisions according to hospital needs

To be successful in this role…
You will be experienced in a service industry in reception and administration and will have excellent communication and interpersonal skills.

You will have:

• Previous experience in Sports Medicine or Orthopaedic administration role
• Medical and Radiology terminology experience
• Strong computer literacy
• Flexibility to work a variety of shifts across the weekly roster
• Ability to be innovative, proactive and creative - if you see a better way of doing things we would love to hear!
• A keen eye for detail and accuracy in your work

Position Description     Inherent Requirements

We will review applications as we receive them. 

About Epworth Richmond

Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside highly skilled practitioners in all areas. You will challenge your skills, broaden your experience, and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities, and technologies.

At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:

• Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

At Epworth, we care.

We care about our patients and we care about our people.  We care about keeping everyone safe.  We care about valuing and empowering our people, and growing careers.  And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire / Apply for this Position 

Sound interesting? To apply, click the I'm Interested button now and attach your CV and cover letter.

For more information, refer to the attached position description or contact Epworth Talent on (03) 9426 0606.

As a result of Coronavirus (COVID-19), it is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 and / or Influenza vaccinations, including where this is recommended or required by public health authorities, and including booster vaccinations doses.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.