Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. 

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Epworth HealthCare Health Information Services is seeking an enthusiastic and vibrant Health Information Manager to join our team as the HIS Clerical Operations Manager at Richmond and Freemasons.

In this role, you will be responsible for providing strong leadership to the clerical and medical record access teams across these two sites (total of 20.2 FTE). 

The successful applicant will report to the Group Manager HIS & Patient Revenue and will also be supported by our experienced Site HIS Managers. You will be a member of the HIS leadership team that actively drives the strategic direction of our service, to ensure Epworth HealthCare continues to be a leader in health information services across the private sector.

A key focus of this role will be the ongoing review of manual tasks in HIS, working closely with the group wide Epworth Digitise Program. This will involve establishment of digitised automated processes, through the implementation of robotics and automation software, in order to support our FTE levels and optimise work efficiency.

Based predominately at our Richmond campus with the option to work a portion of hours from home.  Personal and professional development opportunities through Epworth HealthCare’s scholarship program are available and strongly encouraged.

Responsibilities:

• Establishing and maintaining strong working relationships with HIS clerical and medical record access teams at Richmond and Freemasons, and building a positive work culture.
• Ensure HIS accomplishes set KPIs within allocated department budget.
• Drive real change in HIS through digitisation, process automation and robotics.
• Work together with our DMR Quality and Development Manager and other HIS Site Managers to continually enhance our Digital Medical Record.
• Provision of training and liaison with clinical and administrative staff across our hospitals to achieve outcomes that both support patient care and ensure compliance within HIS processes.   
• Ensure medical record access requests are managed in a timely manner in accordance with the Health Records Act.
• Coordinate public patient contractual arrangements relating to medical record information.
• Planning and participation in Quality activities to facilitate Accreditation requirements at both departmental and organisational level.

To be successful in this role you will possess:

• Bachelor of Health Information Management (or equivalent).
• Previous staff management experience in a Health Information Services setting.
•  Experience working with a digital medical record (preferably BOSSnet).
• Strong IT, communication and problem-solving skills.
• A positive work attitude with a proven track record in driving change.

Position Description     Inherent Requirements

We will review applications as we receive them.

About Epworth Richmond

Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside highly skilled practitioners in all areas. You will challenge your skills, broaden your experience, and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities, and technologies.

At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:

• Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

At Epworth, we care.

We care about our patients and we care about our people.  We care about keeping everyone safe.  We care about valuing and empowering our people, and growing careers.  And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire / Apply 

Sound interesting? To apply, click the I'm Interested now and attach your CV and cover letter.

For more information, refer to the attached position description or contact Talent on (03) 9426 0606. 

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.