Customer Service Representative

  • Full-time

Company Description

Clean Earth is one of the largest specialty waste companies in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for contaminated soil, dredged material, and hazardous and non-hazardous waste.  Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.

Job Description

Essential Functions and Responsibilities:

  • Complete customer manifest entry into CORE customer/job management system for incoming loads to our Hazardous Waste Facilities
  • Prepare manifests and labels in CORE to be sent to our customers 
  • Schedule all waste loads into Clean Earth or other facilities
  • Complete invoicing from CORE
  • Create Purchase Orders for all direct ship loads or supplies for our customers
  • Complete computer entry of all pricing quotes
  • Create and review generator waste profiles and submit for approval
  • Send all outgoing UPS packages to our customers

Qualifications

Experience, Knowledge, and Education Requirements

  • High School Diploma Required 
  • Bachelor's Degree preferred
  • At least 2 years customer service related experience required
  • Experience in MS Office: Excel, Access, and other MS Office tools
  • Strong organizational, analytical and communications skills
  • Ability to work independently with minimal supervision, but also driven by team work
  • Strong phone presence and experience
  • Excellent written and verbal communication skills
  • Proficient with Microsoft Outlook and other Office tools
  • Strong listening skills

Working Conditions and Physical Requirements:

  • Must be able to regularly access and use general office equipment including phones, computers, copiers, etc.
  • Must be able to work in a busy, often distracting work environment that is generally climate controlled.
  • Must be able to lift up to 20 pounds unassisted on an occasional basis.
  • Must be able to sit for long periods of time.
  • Must be able to stand or walk for long periods of time.

Additional Information

Disclaimer:

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

Clean Earth offers salaries commensurate with experience and an excellent benefit package with a 401(k) with company matching.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, age, national origin, disability, protected veteran status, marital status, sexual orientation, citizenship status or any other characteristic protected by law.

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