Learning & Coaching Executive
- Full-time
- Advertising Department: Customer Services
- Referral Band: ♥
Company Description
About Entain
There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer.
Job Description
This is a in-officerole. As a Learning & Coaching Executive you will be responsible for esigning, delivering, and maintaining training programmes that support both new starters and existing employees. You will ensure colleagues have the knowledge, and confidence to perform to a high standard, supporting a smooth onboarding experience and ongoing professional development.
Reporting to the Training Manager, you will be part of the Learning & Development team. This team ensures colleagues have the knowledge, skills, and confidence to perform to a high standard. They support a smooth onboarding experience and ongoing professional development.
You Will:
- Develop accurate and engaging training materials, ensuring content remains up to date with processes, and best practices.
- Deliver onboarding training for new starters, supporting them through their transition into live operational roles.
- Provide ongoing coaching and support to new employees during their initial transition period to ensure confidence, competence, and engagement.
- Conduct regular refresher training and individual coaching sessions for existing staff to promote knowledge, address performance gaps, and support continuous improvement.
- Identify learning needs through performance data, feedback, and observation, and adapt training accordingly.
- Work with operational leaders and team members to align training programmes with our goals.
- Track training completion, coaching outcomes, and learner progress, maintaining accurate records.
- Promote a positive learning culture that encourages continuous development and knowledge sharing.
Qualifications
You Have:
- Experience in a learning, classroom training & coaching, or people development role.
- Create clear, structured, training materials.
- In delivering training and coaching both one-to-one and in group settings.
- Training approaches to suit different learning styles.
Additional Information
Benefits
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire you. Join us, and a great compensation package is just the beginning. You can expect to receive benefits like:
- A regular bonus and great pension.
- 25 days annual leave plus local public holidays.
- Extra paid leave, including wellbeing and development days.
- Life assurance and Income Protection.
- Private healthcare and wellbeing support.
- A stake in our success through our ShareSave scheme.
How we use Artificial Intelligence (AI) in recruitment
We may use approved AI tools to make recruitment simpler and more efficient, while keeping people at the heart of what we do. These tools support our teams and give them more time to focus on you.
Fairness, transparency and trust
Our recruiters and hiring managers oversee how we use AI and remain responsible for hiring decisions. These tools support administrative aspects of the recruitment process, giving our teams more time to focus on you We're open about its use and handle your information following our Job Applicant Privacy Notice. AI supports our decisions, it doesn't make them.
Equal Opportunities.
If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.
We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.
We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
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