Entain India is the engineering and delivery powerhouse for Entain, one of the world’s leading global sports and gaming groups. Established in Hyderabad in 2001, we’ve grown from a small tech hub into a dynamic force, delivering cutting-edge software solutions and support services that power billions of transactions for millions of users worldwide. 

Our focus on quality at scale drives us to create innovative technology that supports Entain’s mission to lead the change in global sports and gaming sector. At Entain India, we make the impossible possible, together.  

Purpose of role:

We want to be a world-class Product organization that has the capabilities to give our customers the best experiences and provide our Commercial teams with the platform to win in every market and super-charge our growth.   

We are looking for exceptional Product Managers to play a key role in building our global products and own end-to-end delivery.   

As a Product Manager you will be responsible for leading your squad to execute the product strategies and plans, aligned to our OKRs. Working collaboratively with cross-functional teams to define and prioritize work, problem solve and ultimately provide our players with outstanding experiences.  

You bring a deep understanding of user’s needs, adept at identifying opportunities, refining your roadmap and collaborating across design, engineering and data.  

The CRM sub-domain sits within our Player Experience pillar, where we focus on building compelling experiences that will encourage our customers to stay with us, play with us and spend with us - in a responsible manner.

Key Responsibilities:

• Act as primary lead for the product, partner with engineering and design to deliver a world class product, ensuring quality, effective and timely product delivery.  

• Collaborate with business/commercial stakeholders to shape future roadmap and see through execution from concept to delivery.

• Define, prioritize, and manage the product backlog using agile methodologies  

• Establishes and drives a culture of customer closeness, constantly evaluating insight, taking an iterative approach to achieve outcomes.  

• Ensures accurate and formal product documentation, including clearly defined user stories and acceptance criteria, in collaboration with engineering and design  

• Drives product metrics that demonstrate impact for our customers and our business.    

• Collaborates closely with leaders from various departments, including marketing, compliance, commercial and legal, to ensure requirements are considered, challenged and evaluated.  

• Have 4+ years of Product Management experience or in a closely related role, with hands-on experience of CRM landscape or customer engagement products.

• A demonstrated track record of successfully managing products from concept to market

• Experience leading squads in a fast-paced consumer facing environment 

• Skilled in translating business and customer needs into clear product requirements, user stories, and acceptance criteria.

• Demonstrated understanding and experience of agile methodologies   

• Adept at user-story writing, translating data and insights, to build great products  

• Demonstrated ability to solve problems, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed narrative  

• Excellent communication and interpersonal abilities – proven ability to engage with engineers, designers and company leaders in a constructive and collaborative relationship.  

Domain expertise  

• Prior experience in Sportsbook and Casino domains is strongly preferred, with a solid understanding of regulated gaming environments.

• Proven experience working with Sportsbook and Casino rewards concepts such as bonuses, free bets, odds boosts, free spins, bet insurance and any other applicable reward mechanics.

• Hands-on experience with campaign management tools (e.g., customer journeys, triggers, targeting, A/B testing, and offer orchestration).

• Comfortable designing and optimizing reward propositions to drive engagement, retention, and monetization.

We know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like:

• Safe home pickup and home drop (Hyderabad Office Only)
• Group Mediclaim policy
• Group Critical Illness policy
• Communication & Relocation allowance
• Annual Health check

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Diversity and equal opportunities:  

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. 

We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. 

Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.

Equal Opportunities.

If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.

We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.

We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.