Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible.

This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. 

The Infrastructure Engineering Team Lead oversees the development of Automation, Enterprise Systems Management (ESM), and CICD technologies, shaping the infrastructure landscape's key technologies.

Key Responsibilities:

• Lead team strategy execution, collaborating with engineering, product, and security stakeholders.
• Direct high-level design for stable, secure infrastructure environments aligned with organizational needs and compliance standards.
• Allocate tasks, manage workload distribution, and maintain 24/7 coverage with an organized on-call schedule.
• Collaborate with Core Infrastructure leads to enhance automation, processes, and resolve user challenges.
• Oversee daily support for internal tools and infrastructure, managing customer support contracts.
• Ensure accurate process documentation, including assessments and measurements for projects and team outputs.
• Manage installation, configuration, maintenance, and optimization of network and infrastructure components.
• Provide audit reporting and recommend improvements for infrastructure performance and health.
• Coach and develop team members, fostering upskilling, performance, and recruitment.
• Drive process improvement and champion infrastructure engineering best practices and trends.

Managerial Responsibilities:

• Collaborate with the Head of Infrastructure to set and communicate team goals aligned with business objectives.
• Recruit, coach, and retain top talent, creating development opportunities.
• Cultivate a positive, motivating work environment.

• Infrastructure Management, Architecture, and Design
• Operating Systems: Windows, Linux
• Automation & Orchestration
• Infrastructure as Code: Ansible, Terraform, Puppet
• Virtualization: VMware, Hyper-V
• Backup Solutions: Netbackup, Veeam
• Monitoring: Icinga, SCOM, Telegraf, Grafana, ELK
• Incident, Change, IT Security, Disaster Recovery, and Asset Management
• Scripting: Bash, PowerShell

At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in [insert location of role], you can expect to receive great benefits like:

• Safe home pickup and home drop (Hyderabad Office Only)
• Group Mediclaim policy
• Group Critical Illness policy
• Communication & Relocation allowance
• Annual Health check

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.  

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.