• Oversee management of all Consumer Auto Specialists loan pipelines. Monitor workflow from approval to closing. Responsible for preparing and closing more complex loan requests including employee auto loans.
• Manage the outstanding DMV Direct and Indirect Title report. Reaches out to DMV to clarify issues and determine proper course of action to resolve discrepancies.
• Resolves difficult member issues regarding the processing and or closing of their loan application.
• Daily staff supervision and support to include employee development through new hire training, one-on-ones, performance reviews, time card approvals, decision making, mentoring and coaching, etc.
• Manage the loan exceptions identified through the Quality Control process. Fix and resolve issues to Ent standards.
• Maintain thorough understanding of regulations, loan products, product parameters, procedures and current loan promotions.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act


• Minimum Formal Education Required for this Position:
  • Associate's Degree in Business, Accounting, Finance, or similar.
  Minimum Work Experience:
  • 5+ years' experience in Consumer Lending Processing, or motor vehicle titling / lien perfecting in a consumer lending environment, or motor vehicle titling from a title office or dealership. required
  • 1+ years' supervisory or team leadership experience required
  
  Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of "Knowledge Consistent with a Bachelor's Degree in Accounting and 2+ years' of accounting experience? could be substituted for a High School Diploma and 6 years of relevant accounting work experience or a Master's Degree in Accounting and 0 years of work experience
  
  Technical or Specialized Knowledge/Skills:
  • Communication and coaching skills including the ability to train others, develop clear and concise policy, procedure, and training curriculum recommendations, verbally and in writing.
  • Ability to manage staff remotely.
  • Ability to accurately complete motor vehicle documents and fulfill requirements for all transaction types, including:
  • Private party purchases
  • Dealer purchases
  • Lease buy-outs
  • Refinance transactions
  • Free and clear titles
  • Ability to analyze member provided documentation, purchase orders, titles, lease buyout packets, verification of income, tax returns, and collection account information and recognize potential red flags/fraud.
  • Knowledge of all Consumer Auto loan products, compliance regulations, documentation requirements.
  • Organizational skills to manage multi-product, consistently turning pipeline.
  • Ability to analyze problems and take effective actions within organizational and regulatory guidelines.
  • Working experience with collateral analysis.
  • Knowledge of basic accounting principles.
  • Analytical skills, problem solving, mathematical skills, good written and oral communication skills.
  • Interview/hiring skills.
  • Initiative to meet and/or exceed job standards and willingness to take on other tasks that are not part of their regular job.
  • Organized, detail oriented, and ability to multi- task.
  
  Certifications Required:
  Environmental, Physical and Psychological Requirements
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Lifting - Rarely (40 Lbs)
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Occasionally
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Occasionally
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Occasionally
  • Noises louder than normal speaking volume - Occasionally
  • Temperature Changes - Rarely
  • Atmospheric Conditions - Rarely

Typical Pay Range (S-15): $60,507.20 to $79,409.40 annual. This  This position is eligible for our monthly incentive program.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Benefits Summary Sheet - 2022

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)