Head of Operations

  • Full-time

Company Description

We’ve been on an exciting journey over the past three years, designing and developing patented fit-tech that is set to seriously change the planet, while making it a healthier place, too. 

Our technology captures and converts the energy from exercise into clean, sustainable, electrical power. Having received accelerated support from Gymshark, we’ve now launched our first product, The RE:GEN, across both the “at-home” and B2B commercial markets. And now, we’re turning our attention to the 3 P’s… more people, more products, more POWER! And that’s where you come in…

With a hyper-growth strategy over the next few months, this is a rare and exciting opportunity for an experienced Operations Manager to join our award-winning team. 

Job Description

We’re looking for someone who can translate the creative vision of our founder into the critical, scalable foundations needed to support our hyper-growth. You’ll need to be a strong generalist, who has the smarts, willingness, and mindset to get the wheels turning to deliver operational excellence.

You’ll need to be fully conversant in all the moving parts that contribute to the success of a global-reaching e-commerce and tech business, including analytics, inventory, order fulfilment, customer success, analytics and commercial sales.

We’ve built a reputation and brand awareness that offer the perfect environment for an ambitious individual who has the talent and energy to execute the rigorous operational excellence that will be integral in taking Energym to the next level. Sound like you?

Key deliverables for this role:

  • You’ll be the central cog when it comes to cross-functional collaboration. You’ll seek out and deliver operational improvements with a continuous improvement mindset
  • Revising and introducing scalable operational processes and efficiencies
  • Managing resources, supply chain, sourcing and ensuring the performance of third-party suppliers
  • Establishing dashboards and embedding KPI’s to monitor and review multiple distribution funnels across our at-home e-com channels and B2B project installations, including inventory, inbound receiving, fulfilment, and project delivery
  • Working closely with product, sales, marketing, and fulfilment teams to monitor stock and inventory and resource levels to ensure the smooth delivery of orders and installations
  • Serve as the SME for inventory functions and supply chain systems and integration flows (ERP, warehouse management system etc)
  • You’ll GSD, and you’ll ensure others do too!

Qualifications

  • Ideally, you’ll have a degree in Business Analytics, Logistics or something relevant but this isn’t essential as we care more about your work successes! 
  • Demonstrable experience of growing an area of the business to the next level, using all the commercial levers available to you
  • You’ll be confident in your ability to lead the business to its next stage of growth. Bonus points if you’ve scaled a fast-growth tech start-up!
  • You’ll be a perfect blend of people, process and productivity with a unique combination of human-first leadership and smart commercial sense
  • You’ll treat the business growth as if its your own and think like an entrepreneur
  • Savvy, cost-effective and driven by creating efficient, lean processes
  • Exemplary attention to detail, even when working at pace!
  • Adaptable, flexible and able to create order amongst unpredictability and ambiguity
  • You’ll be ambitious to learn and grow with the organisation but similarly, able to make an impact on day 1
  • You’ll be growth-oriented and a thoughtful leader who grows by helping other people set and achieve their goals.

Additional Information

  • A great team environment and culture
  • We’re big on reward and recognition!
  • You’ll get to work on projects with some big brands, including the likes of Bloomberg and Gymshark, just to name a couple!
  • We’re a start-up heading into an exciting growth phase with a proven concept that’s got everyone talking (we’re also still modest, promise(!) – but this is true!), meaning tonnes of opportunity to grow your career, as we grow
  • Free parking within Birmingham city-centre.