Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
 
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
 
From prototype to real-world impact - be part of a global shift by doing work that matters.

We are seeking a Netcracker Architect to lead the architecture, design, and technical governance of Netcracker BSS/OSS solutions for large-scale telecommunications and service provider implementations. This role is responsible for defining end-to-end solution architecture, guiding delivery teams, and ensuring scalable, high-performance Netcracker implementations aligned to business objectives.

Key Responsibilities

• Own the end-to-end architecture of Netcracker BSS/OSS solutions across multiple modules
• Define solution architecture, system landscape, and integration patterns
• Lead design decisions for Netcracker components including Billing, CRM, Order Management, Product Catalog, and Mediation
• Ensure alignment between business requirements, technical design, and Netcracker product capabilities
• Design and govern system integrations (APIs, middleware, event-based architectures)
• Define and enforce non-functional requirements (performance, scalability, availability, security)
• Act as the technical authority for Netcracker across delivery teams
• Review and approve solution designs, configurations, and customizations
• Partner with enterprise architects, client IT leadership, and Netcracker product teams
• Support complex troubleshooting, performance tuning, and production issues
• Mentor consultants and technical leads; establish best practices and standards

Required Qualifications

• 8+ years of experience in telecom BSS/OSS implementations
• 5+ years of hands-on experience with Netcracker platforms
• Proven experience designing large-scale Netcracker architectures
• Deep understanding of telecom business processes (order-to-cash, lead-to-activate, trouble-to-resolve)
• Strong experience with system integration architecture, APIs, and data modeling
• Experience working with large Tier 1 or Tier 2 telecom providers
• Ability to translate business strategy into scalable technical solutions
• Strong leadership, stakeholder management, and communication skills

Preferred / Nice to Have

• Netcracker certifications
• Experience with cloud-based Netcracker deployments
• Microservices and containerization experience
• SQL, Unix/Linux, scripting, or performance tuning expertise
• Experience on large digital transformation or modernization programs

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Additional Employee Requirements  

• Participation in both internal meetings and external meetings via video calls, as necessary. 
• Ability to go into corporate or client offices to work onsite, as necessary. 
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. 
• Ability to bend, kneel, crouch, and reach overhead, as necessary. 
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. 
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. 
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. 
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.   

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options  
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)  
• Employer Paid Life Insurance and AD&D Coverages  
• Health Savings account paired with our low-cost High Deductible Medical Plan  
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest   

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.