Help Desk Level I & II
- Washington, DC
Encompass (IT) Security Services is a full services technology service provider located in Camp Springs, MD. Our services range from enterprise planning and implementation to Cyber Security. Our clients include federal, state and local governments, non-profits and other corporate entities.
This entry level position is located in Prince George's County, MD providing basic help desk support. This is a full time position.
The following qualifications are desired by not required.
Knowledge of imaging process
Knowledge of trouble ticket software Magic Service Desk, Remedy, etc
Excellent customer service.
Help Desk Institute
Basic knowledge of HTML and websites
All your information will be kept confidential according to EEO guidelines.