Help Desk Level I & II
- Full-time
Company Description
Encompass (IT) Security Services is a full services technology service provider located in Camp Springs, MD. Our services range from enterprise planning and implementation to Cyber Security. Our clients include federal, state and local governments, non-profits and other corporate entities.
Job Description
This entry level position is located in Prince George's County, MD providing basic help desk support. This is a full time position.
Qualifications
The following qualifications are desired by not required.
Knowledge of imaging process
Knowledge of trouble ticket software Magic Service Desk, Remedy, etc
Excellent customer service.
A+ Certified
Help Desk Institute
Basic knowledge of HTML and websites
Additional Information
All your information will be kept confidential according to EEO guidelines.