Senior Relationship Manager

  • 73 York Street, Sydney, NSW, Australia
  • Full-time

Company Description

Have you been dreaming about a workplace that will encourage you to bring your best self to work every day, no matter what that looks like? Is a company with strong values and truly flexible work/life balance important to your “why” ? Would working for a B2B SaaS tech organisation in an exciting high-growth phase, with a supportive and fun team culture add to why you love what you do every day? Then perhaps your career’s next step is with Enboarder…

A little about us

A B2B SaaS HR tech company, we transform employee onboarding into an ongoing, engaging, rich and consistent experience. That’s why we call it ‘experience-driven’ onboarding. By providing all the tools necessary for organisations to maximise employee engagement for today’s digital generation, we enable HR to design beautiful, engaging digital content that delivers automatically along bespoke timelines straight to mobile.

In July 2015, Founder and CEO Brent Pearson found himself perusing through academic research around the way companies brought people into an organisation, and the profound effect that process had on business critical metrics. This gave him the “ah-ha!” moment that led to the conceptualisation and creation of Enboarder… He now had a solution to fix this commonly underestimated piece in the employee lifecycle and it made a whole lot of sense.

Fast forward four years. Enboarder has grown from a dynamic duo operating out of Sydney to over 40 passionate and talented humans across Australia, EMEA and the US, with that headcount expected to double over the next 12 months due to huge success and high demand. We have raised over $5 million USD with some pretty impressive investors including top US venture capital firm Greycroft, and Australian-based investment fund Our Innovation Fund (OIF) with more to come!

About the opportunity

Off the back of substantial growth in the APAC market, and another recent round of funding, we’re currently seeking a Relationship Manager with relevant experience in the B2B space. Bring your big personality and winning attitude, and we’ll help you become the best version of yourself.

What would a normal week look like in this role?

  • Set your own schedule – client meetings, further developing trust based value add relationships… we don’t believe in unnecessary internal meetings, so your weeks will be fluid to your style
  • You will be responsible for building and growing existing account spend and usage
  • You will deliver amazing product demos that WOW, provide insightful technical answers, and recommend creative ways to further enhance the employee experience
  • You’ll be the voice of the customer to the product team, ensuring that our product is enhanced for our customers in a timely fashion
  • Your experience will be used to help scale processes, including presentation, negotiation, and more.
  • You will be creating & articulating compelling value propositions around Enboarder.
  • You will work with the team to develop case studies from our amazing customers.

About you

First and foremost, you’ll live the same values as us (more about those at the bottom of this page). Our team culture is the most critical element as we move through this high growth phase. Following closely behind that is a passion for what you do, and motivation to do great things. We want people who are excited to get out of bed every day to be an integral part of the success here at Enboarder – We love Mondays just as much as Fridays here.

What you’ll need to succeed

  • You’re a great people person with a proven track record on growing existing accounts and building trust based value add relationships
  • The confidence to navigate complex organisations with multiple stakeholders and decision makers
  • You’ll be smart, curious and convincing – we have an incredible product and want help shape and improve the employee experience for every organisation around the world
  • Strong executive presence, with the ability to speak with everyone across an organisation from C-Level executives to HR coordinators and everyone in between
  • We’re a very transparent company with a focus on continuous improvement, so a willingness to take on coaching and feedback is a must
  • The ability to remain flexible and deal with ambiguity – you will never have a dull day!
  • Strong team work ethic, with a willingness to roll up your sleeves
  • Creativity, ability to think outside of the box, and innovative problem solving – our company is extremely nimble and responds to customer demands and challenges fast

What we can offer you?

  • Competitive compensation (strong base and uncapped commission)
  • We offer most of the standard perks that other start-ups do (options, best tech, flexibility, social events, paid parental leave), but with heaps of global exposure
  • We maintain a true culture of work smart, play hard, where most of our goals are team goals. When the team wins, we all win
  • We are far from a face-time company. No 9 to 5's here. You will be empowered to work autonomously to suit your lifestyle
  • A unique week of onboarding with international team mates here in Sydney
  • A chance to shape employee engagement and onboarding best practices in the APAC region
  • Being part of our next wave of growth in APAC, you will be largely influential in creating and driving the culture in our Sydney hub

Think this sounds like a match made in heaven? What’s next...

Someone who shares our values and displays the same spirited and untiring energy is what really counts. Apply now with a cover letter showing us who you are, how you work and why you are attracted to this role. We like quirks so get creative and show us some fun!

A little bit more about us

Enboarder empowers HR teams and managers to create, test and deploy beautiful communications, helping to lay the foundation for a great culture and long-term employment. As such, we are now being used by some of the largest organizations nationally and internationally including: Walmart, McDonald's, Eventbrite, HSBC, Banana Republic, Westpac, Qantas, Samsung, DXC Technology, Gucci, and Canva just to name a few.

We think we’ve created a pretty special product, and we’re proud to have industry awards and recognition to back that up including:

  • Best Advance in Onboarding Technology -Brandon Hall Excellence Awards 2016;
  • Best Overall Product & Best Elevator Pitch –Aust Rectech Symposium 2018;
  • Winner, Hiring Success 2018 – Berlin Edition’s Recruiting Startup Awards; and
  • Finalist in the HR Tech Conference, Amsterdam.  

We’re also really proud of our company values, and we take pride in living and breathing them every day. They’ve been an integral part of our business since Brent came up with them on day one of the company four years ago. Our values are:

  • Keep it Real
  • Customers Rule
  • Love it
  • Team Play
  • Never Settle


Here at Enboarder we pride ourselves on being an Equal Opportunity Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be treated with the strictest confidence, and all information collected will be stored in accordance with the Privacy Act 1988 and Australian Privacy Principles.

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