About Elio Networks

Elio Networks helps thousands of organizations improve their connectivity & unified communications needs. We are Dublin’s largest fixed wireless internet service provider & provide global fibre connectivity solutions that power the world’s SME & International Corporate businesses. We’re headquartered in Trinity Street, Dublin 2 & have been in business since 2008 so you can learn & develop from our highly experienced team.

Elio Networks is part of D9 Infrastructure whose name was inspired by The UN Sustainable Development Goal #9. Environmental, social, and governance criteria are at the epicentre D9’s approach.

This shows our unwavering commitment to positive progress, improving connectivity globally and environmentally sustainable digital infrastructure. We off set our carbon footprint with Climate Partners & working towards being carbon neutral……...ESG is at the heart of all our decisions.

Role Overview

We’re looking for a Network Operations Specialist who serves as the critical bridge between our Operations and Networking teams. You will manage network monitoring, support projects end-to-end, engage with commercial and technical stakeholders, and drive initiatives with limited supervision—all while ensuring seamless communication at stand‑up meetings.

Key Responsibilities

• Act as primary liaison between Operations and Network Engineering: triage incidents, align priorities, drive resolution, escalate as needed
• Monitor and maintain network performance (routers, switches, radio equipment), ensuring compliance with SLAs
• Communicate network status clearly to Operations, Account Managers, and Sales—translating technical insights into business impacts
• Manage technical projects end-to-end: define scope, build schedules, exceed deadlines, track milestones
• Take initiative on process improvements, documentation updates, and small-scale automation
• Maintain comprehensive network documentation (diagrams, runbooks, SOPs, change logs)
• Participate actively in Operations and Network Operations daily stand‑ups, ensuring visibility of duties, blockers, and planned tasks
• Work autonomously, prioritise tasks, and manage your own workload proactively

• Preferred: CCNA/CCNP and/or PMP/PRINCE2 certification

Skills Summary

• Technical: Network infrastructure monitoring, incident troubleshooting, documentation
• Soft Skills: Clear stakeholder communication, proactive task management, cross-functional collaboration

Person Specification

Experience

2–4 years in network operations, NOC, or related IT roles (monitoring, incident handling)

Technical Knowledge

Understanding of wireless communication and basic knowledge of network LAN technology

Project Management

Proven track record of managing and delivering projects on or ahead of deadlines

Communication Skills

Excellent written and verbal skills—able to clearly convey complex technical issues to different audiences

Initiative & Autonomy

Self-driven, adaptable, and capable of balancing multiple priorities with minimal oversight

Stakeholder Engagement

Comfortable liaising with Account Managers and Sales to align network capabilities with client needs

Desirable Qualities:

• Experience in similar role (eg., Operations, Network Operation, Network Engineer)
• Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG)
• Basic automation/scripting skills (e.g., Python, Ansible)
• Project Management experience