Production/Application Support Engineer

  • Full-time

Company Description

Banking/Finance Domain

Job Description

Requirement Details:-

Production Support / Application Support Exp in Unix /Shell Scripting

Salt Lake City, UT

Role: Fulltime/Permanent

Production Support Exp in Unix, Shell, Scripting

Role: Production/Application Support

Position: Fulltime/Permanent

Location: Salt Lake City, UTAH

Job Description:

Work actively with team members to analyze, debug and resolve the application issues

Identify defects/discrepancies to identify the root cause by debug or analyzing logs

Responsible for effective communication, escalation and engagement with users, application owners and senior stake holders across all areas

Drive effort of application stability and performance with App Dev owners by observing patterns, reduce recurring alerts and issues for permanent fix or automation

Identify recurring alerts and work with AppBank Engineering team to automate them

Identify manual process to automate or build self-service using AppBank Engineering tools

Challenge existing application setup, processing and suggest different ways to optimize

Build/improve run books for Generalists to minimize operational errors

SKILLS AND EXPERIENCE WE ARE LOOKING FOR

Basic Qualifications

5+ years of software development experience in one or more programming languages

Strong data structure knowledge

Candidate Should have Good Work Exp in Production/Application Support.

Strong work Exp in Unix/Shell Scripting OR Perl / Python.

Excellent analytical and programmatic problem solving skills with proven ability to observe patterns, analyze root cause and resolve issues

Good communication skills with ability to articulate the technical and functional aspects of the problem to help drive solution with App Dev teams and senior stakeholders

 

 

Qualifications

Bachelors/Masters

Additional Information

All your information will be kept confidential according to EEO guidelines.