Production/Application Support Engineer
- Full-time
Company Description
Banking/Finance Domain
Job Description
Requirement Details:-
Production Support / Application Support Exp in Unix /Shell Scripting
Salt Lake City, UT
Role: Fulltime/Permanent
Production Support Exp in Unix, Shell, Scripting
Role: Production/Application Support
Position: Fulltime/Permanent
Location: Salt Lake City, UTAH
Job Description:
Work actively with team members to analyze, debug and resolve the application issues
Identify defects/discrepancies to identify the root cause by debug or analyzing logs
Responsible for effective communication, escalation and engagement with users, application owners and senior stake holders across all areas
Drive effort of application stability and performance with App Dev owners by observing patterns, reduce recurring alerts and issues for permanent fix or automation
Identify recurring alerts and work with AppBank Engineering team to automate them
Identify manual process to automate or build self-service using AppBank Engineering tools
Challenge existing application setup, processing and suggest different ways to optimize
Build/improve run books for Generalists to minimize operational errors
SKILLS AND EXPERIENCE WE ARE LOOKING FOR
Basic Qualifications
5+ years of software development experience in one or more programming languages
Strong data structure knowledge
Candidate Should have Good Work Exp in Production/Application Support.
Strong work Exp in Unix/Shell Scripting OR Perl / Python.
Excellent analytical and programmatic problem solving skills with proven ability to observe patterns, analyze root cause and resolve issues
Good communication skills with ability to articulate the technical and functional aspects of the problem to help drive solution with App Dev teams and senior stakeholders
Qualifications
Bachelors/Masters
Additional Information
All your information will be kept confidential according to EEO guidelines.