Ekovolt is an enterprise technology service provider offering reliable connectivity, cloud and productivity solutions

• Lead company's business operations, business development, general administration, business, and project planning. 

• Effectively communicate and collaborate with internal stakeholders and departments to create smooth and efficient workflows; maintaining follow-through and timely action to ensure they meet deadlines, set forth by executive management 

• Manage relationships with various businesses to meet business goals. 

• Create targeted business development and marketing strategies. 

• Handle Government Relations and Corporate Affairs. 

• Present sales, revenue and expenses reports and realistic forecasts to executive management team. 

• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 

• Develop documentations, work flows, process flow to smooth operations if required. 

• Provide special project leadership and support as needed. 

• Establish best-practice methodologies based on metrics-based KPIs for incident/change/problem management in a 24x7, high-availability, critical production environment 

• Strong understanding of budgets and financials, and measuring business value with the ability to manage projects to budgets 

• Mentor, manage and motivate a high-performing team of managers and engineering professionals and set clear priorities to achieve department goals and KPIs 

• Manage oversight of complex network operations processes based on a combination of vendors, custom solutions, and internal resources. 

• Support adoption of new technologies and tools, and recommend capability improvements to network and security operations. 

• Analyze network from a cost, capacity, and forecast perspective, and evaluate new network operations technologies and applications. 

• Work closely with all departments to proactively ensure network operations capabilities are capable of handling emerging and future business requirements. 

• Ensure service-level targets are met, and address all service-level complaints. 

• Provide subject matter expertise in interactions with partners and customers, program manage collaboration projects externally and internally. 

• Bachelor degree is required. IT, Business IT, Network, Telecommunications  

• MBA would be plus.

• Management Consulting or experience managing cross-functional teams and projects.

• Knowledge of Telecom/ISP business, related technologies, business planning. 

• Experience in Telecommunications or IT Professional Services would be preferred. 

• Motivated professional, organized, ability to write well, and have an effective time management. 

• Strong Leadership and Initiative. 

• Proficient in MS Office applications (Word, Excel, PowerPoint and Outlook. 

• Excellent communication, presentation and negotiation skills.