Education Development Center (EDC) is one of the world’s leading nonprofit research and development firms. EDC designs, implements, and evaluates programs to improve education, health, and economic opportunity worldwide. Collaborating with both public and private partners, we strive for a world where all people are empowered to live healthy, productive lives.

EDC’s office in Washington, D.C. has an opening for a bilingual Receptionist (II)/Administrative Assistant, reporting to the Office Manager. This job is not a remote position. Employee is expected to be present in the office Monday through Friday 8:30am-5:00pm. The office is located in Georgetown, Washington, D.C. 

Fluency in English and one of the following languages required: French, Spanish or Arabic.

The person in this position is expected to communicate clearly and courteously; to develop and maintain positive relationships with clients, consultants, collaborators, co-workers, field sites, and funders; and to work respectfully with EDC colleagues. The job requires adherence to EDC policies & procedures.

Under close or direct supervision, the Receptionist II/Administrative Assistant will:

• Receive and route telephone calls from domestic and international callers
• Welcome and direct visitors and vendors courteously and professionally
• Sign for and route courier packages to staff
• Process incoming mail to employee mailboxes
• Collect and submit weekly invoices to headquarters in Massachusetts; ensure invoices received adhere to compliance and protocols on signatures and deadlines.
• Tidy reception area and workroom areas
  • Maintain, clean and refill coffee machine daily
• Assist with health and safety cleaning and COVID-19 protocols in the office
• Provide logistical assistance during meetings and conferences taking place in the office
• Assist with administrative tasks consistent with skills including:
  • Keep track of petty cash forms through Excel
  • Assist with document preparation, photocopying, and electronic data handling
  • Assist employees with travel arrangements
  • Process documents through EDC’s business units (HR, Facilities, Operations, etc.)
  • File administrative documents
  • Translate documents in English, French, Spanish or Arabic (consistent with language ability)
• Assist Office Manager with tasks including:
  • Order and stock kitchen and workroom supplies
  • Coordinate monthly celebrations for the office
  • Communicate facility requests and submit work orders
• Assist with Records Management including:
• • Retrieve and return documents to offsite storage
  • Maintain inventory of documents and items in offsite storage
  • Produce records/inventory reports
  • Scan and digitize records
  • Catalogue Intellectual Property and artifacts
  • Organize incoming project files
  • Organize existing files
  • Retire expired files per EDC Retention Policy
  • Ship and receive records

• Serve as one of 4 fire wardens during fire drills and emergency situations
• Water plants
• Distribute parking passes, postage stamps, and phone lists as needed
• Learn to apply organizational terms, procedures, systems, and policies
• Effectively interact with diverse staff
• Engage teamwork; accepts feedback

This position requires educational achievement; excellent writing skills; demonstrable initiative, creativity, and flexibility; ability to work independently and effectively in groups; and strong interpersonal & organizational skills. Specific requirements:

• Professional fluency in Spanish, French or Arabic is required.
• High school diploma or equivalent.
• At least 2 years customer service/front-desk experience.
• Is punctual and dependable.
• Demonstrates a professional manner at all times.
• Has a solid understanding of Office 365.
• Able to prioritize work.

Please include a cover letter explaining your interest in the position and in EDC.

EDC is committed to diversity and inclusion in the workplace. Women, minorities, people with disabilities, and veterans are encouraged to apply.

EDC’s approach to equity, diversity, and inclusion is grounded in EDC’s commitment to respect the dignity of each individual. EDC has a commitment to promoting equity and access to high quality education and health services that contribute to thriving communities where people from diverse backgrounds learn, live, and work together. EDC expresses its commitment to increasing equity through its strategies, services and products, which contribute to building capacity and transforming lives.

EDC is an Affirmative Action/Equal Opportunity Employer committed to enhancing the diversity of its workforce and ensuring an equitable and highly inclusive work environment. EDC is a smoke-free workplace, and offers a supportive work environment, competitive salary, and excellent benefits.

At EDC, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the increased transmissibility with recent variants, all US-based EDC employees must be fully vaccinated for COVID-19 and provide proof thereof, as a condition of employment. Accommodations due to medical or religious exemptions will be considered.