Customer Care Billing Lead

  • 1290 Sandhill Rd, Orem, UT 84058, USA
  • Full-time

Company Description

Join the team of one of America’s most successful and fastest growing Pest Control companies! We pride ourselves in consistently delivering exceptional residential and commercial pest control services to customers.

Job Description

Required Survey

As part of the application process for this position, a survey is required to be completed by all applicants.  Please complete the following survey before submitting an application:

https://www.cultureindex.com/c/tIUD2zG0G0

Job Description

This position involves making sure customers’ payments are processed in a timely and efficient manner and following up with outstanding balances for customers across our branches nationwide. This is a great opportunity to work for a growing company with a great culture and atmosphere. 

Qualifications

Responsibilities

  • Manage a small team of 3-5 people
  • Responsible for running and analyzing various billing reports
  • Oversee and (when needed) complete the following responsibilities:
    • Pick up mail from post office and apply received checks to appropriate customer accounts
    • Deposit checks into associated bank accounts
    • Processing customer payments
    • Sending customers to collections with outstanding balances
    • Demonstrate excellent communication skills as you interact with customers

Qualifications

  • Attention to detail
  • Must have an analytical mindset
  • Excellent verbal communication skills
  • Good with numbers/mathematics
  • Proficient with Microsoft Excel
  • Proficient computer/typing skills
  • Positive attitude and good work ethic
  • Honest and trustworthy
  • Accounting background is a plus

Additional Information

Customer Care Billing Lead Benefits

  • Compensation: $14.00 an hour
  • Free lunch provided Monday, Wednesday, and Friday
  • Medical and life insurance plans available for full time employees
  • Positive work environment
  • Full-Time, M-F 9:00am to 5:00pm