Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Facilities Specialist supports the daily maintenance, functionality, and safety of Eataly's facilities, equipment, and building systems. Working closely with the Facilities Lead, the Specialist assists with routine inspections, preventive maintenance, basic repairs, and troubleshooting to ensure the facility remains in proper working condition. This position supports maintenance needs throughout the store while providing opportunities to develop hands-on technical skills and knowledge of facility operations.

Key Responsibilities

• Works closely with the Facilities Lead to complete daily maintenance tasks, preventive maintenance activities, and facility repairs.
• Assists with routine building inspections to identify maintenance needs, equipment deficiencies, and potential safety hazards.
• Performs basic maintenance and repair tasks, including replacing light bulbs, adjusting fixtures, tightening hardware, assembling furniture, and completing minor repairs.
• Supports preventive maintenance activities involving building systems, kitchen equipment, refrigeration, plumbing, and HVAC under appropriate guidance.
• Responds to maintenance requests from department managers and assists in resolving routine facility and equipment issues.
• Assists with troubleshooting basic mechanical, electrical, and plumbing concerns within the scope of training and authorization.
• Identifies malfunctioning equipment or building systems and promptly escalates concerns requiring specialized technical assistance.
• Supports minor facility improvement projects, including painting, patching, and maintaining building components.
• Assists qualified technicians and external contractors with scheduled maintenance, equipment servicing, and repairs as directed.
• Documents completed maintenance tasks, identified issues, and follow-up needs.
• Maintains facilities tools, supplies, and equipment in safe, organized, and working condition.
• Follows established safety procedures, including proper use of personal protective equipment and safe operation of tools and equipment.
• Communicates maintenance updates, unresolved issues, and safety concerns to the Facilities Lead and management.
• Performs other duties as required or assigned.

• Previous maintenance or technician experience required
• Knowledge in HVAC, Plumbing and Refrigeration preferred
• Capability to set up preventive maintenance for all aspects of buildings
• Excellent organizational skills to function effectively under time constraints
• Strong sense of urgency
• Excellent communication skills
• Entry level proficiency with power tools and willingness to learn tools is a must
• Collaborative and team-oriented mindset

JOB REQUIREMENTS

• Availability to work onsite with a flexible schedule including nights and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!