Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

This is a seasonal position with an expected end date of 01/02/2027

The Wine Store Sales Associate assists guests with all steps of their shopping experience including: guiding them to products, securing products out of reach, loading heavy items and making suggestions. Reports to the Area Beverage Operations Manager.

• Provides prompt, efficient and friendly guest service
• Educates guests about Italian Wines, beer and beverages sold at Eataly
• Receives and stocks wine and wine store merchandise, may review invoices
• Rotates, faces and replenishes merchandise
• Executes La Scuola Sip & Savor wine classes under the direction of the Beverage Director
• Sets up for each class including rolling silverware, setting places and gathering materials
• Checks in guests and introduces classes
• Opens wine and pours for guests
• Describes flavor profile, pairing detail and winery information
• Breaks down after each class
• Performs other duties as required or assigned

• High school diploma or equivalent preferred
• Wine sale experience
• Italian wine knowledge preferred
• Strong customer service skills and experience in a customer-facing role

Job Requirements

• Ability to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; exert up to 10 pounds of force constantly to move objects
• Ability to exert well-paced mobility for periods up to 4 hours 
• Flexible availability, including weekends, preferred

Compensation

• Compensation for this role is $20.00 hourly
• This position has been posted to fill a current vacancy

Benefits and Perks

• Paid Time Off
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!