IT Help Desk Representative (NYSC)

  • Full-time

Company Description

Eat 'N’ Go Limited is a restaurant group on a mission to become the premier food operator in Africa. So far, our growing family consists of three international brands, Domino's Pizza, Cold Stone Creamery & Pinkberry.
Eat ‘N’ Go limited officially started operation in August 2012 with the premier store at 4, Saka Tinubu Victoria Island, Lagos. Today, Eat N' Go has about 100 stores (outlet) across Nigeria and still growing.

Job Description

A suitable candidate is one who possess good customer service skills and has little knowledge in solving IT related issues

Duties

Providing IT assistance to staff and customers.

Receiving issues from users and solving logged errors in a timely manner.

Maintaining databases and ensuring system security.

Keeping records of calls and directing it to relevant parties to resolve

Qualifications

A bachelor's degree in computer science, information technology, or similar field

Must be a Lagos Corp member currently looking for a place of primary assignment

Ability to provide technical support and resolve queries

Good customer service skills

Additional Information

        Only qualified candidates will be contacted