Extens Consulting, a branch of the Sitel group, is a consultancy agency with an expertise in the customer relationship field. We provide guidance to companies willing to enhance their performance, create innovation and ease. We are specialized in customer experience, principally in the analysis, consulting and transformation of customer journeys.

An exciting opportunity for a Market Research Analyst based in Central Paris. This varied role will be working very closely with our consultants. You will be responsible for marketing studies, the set-up and analyses of our projects. You will build surveys, plan focus groups, and interviews to gather specific data. Collecting and analyzing of data to organize this information into statistical tables and reports, assisting companies to gather an inside of internal and external trends, customer journeys and to perform competitive benchmarking. This role demands great attention to detail to analyze and the ability to be able to explain things both verbally and written in a very simple way.

The ideal candidate has at least 2 to 5 years of experience in market research studies, in a market research agency or in a marketing research role within a company.

• Good knowledge of Market research methods and processes – especially quantitative.
• Excellent interpersonal skills
• Good understanding of statistics and ability to read data
• Experience in managing research projects
• Excellent spoken and written command of French and English
• Online survey software’s, Word, PowerPoint and Excel skills

• Power BI skills would be an asset

Key Outcomes

• Become an expert in our clients’ needs and research requirements, utilizing and analyzing data to answer questions swiftly and accurately
• Create logical and efficient questionnaires, as well as assessing and improving existing templates and offerings
• Add value to your clients by encouraging innovative brand thinking and performance

• Be an Extens ambassador onsite with our customers, acting as the go-to market research specialist, and ensuring client loyalty and success