At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

The  National Director, Field Medical Affairs leads the strategy, development, and execution of the field Medical Affairs program for our client. The National Director provides scientific and people leadership for a field-based MSL team engaging healthcare professionals, external experts, professional societies, research networks, and other scientific stakeholders in compliant peer-to-peer exchange related to non-muscle invasive bladder cancer (NMIBC) with carcinoma in situ (CIS) who are unresponsive to BCG.       

The role translates the Medical Affairs plan into clear field priorities, team capabilities, engagement objectives, insight-generation activities, and measurable execution. The National Director works with EVERSANA and our client’s Medical Leadership  to align field resources, approved scientific materials, training, analytics, and operating processes while maintaining appropriate Medical and Commercial independence.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

MSL Leadership and Development

• Recruit, onboard, develop, coach, and retain a high-performing field Medical Affairs team.
• Establish clear expectations, performance objectives, development plans, succession plans, and routine coaching practices.
• Build an organization reflecting a diverse and inclusive workforce that inspires, supports, and celebrates both team and personal achievements and empowers the team to achieve results.
• Create a connected, inclusive, accountable, and productive team environment aligned to EVERSANA and our client’s cultural beliefs.
• Conduct regular field visits, one-to-one meetings, team meetings, and scientific development activities.
• Assess team capabilities and training needs; partner with Learning and Performance and subject-matter experts to build and sustain scientific fluency.
• Implement effective onboarding program for new team members and establishes routine team meetings, education, 1:1 mentoring and feedback sessions to create successful team dynamics and individual development.
• Oversee territory planning, external expert engagement planning, prioritization, resource deployment, and consistent execution across the team.
• Utilize field coaching tools and territory field visits with MSLs to assure territory management and data fluency in the field.
• Implement metric and insights reporting for internal team to update key stakeholders on a regular basis.
• Ensure timely and appropriate performance management, recognition, and personnel actions in accordance with company processes.
• Lead a field team supporting our client’s product and related scientific priorities. Maximize in-field team effectiveness.

Field Medical Strategy and National Execution

• Translate the Medical Affairs strategy into field objectives, workplans, scientific engagement priorities, and team activities.
• Lead development and implementation of field medical strategy, tactical plans, impact goals, and measures of execution.
• Maintain deep understanding of the therapeutic strategy, clinical evidence, standards of care, competitive landscape, patient journey, payer dynamics, and emerging scientific developments.
• Evaluate appropriate tools, analytics, and resources to support high-quality scientific exchange and effective stakeholder engagement.
• Coordinate with Clinical Operations, Medical Information, Medical Education, Publications, and other Medical Affairs functions, as applicable.
• Support advisory boards, congress strategy and execution, scientific booths, investigator engagement, research activities, and evidence-generation initiatives as assigned.
• Ensure timely, accurate, balanced, non-promotional, and compliant responses to unsolicited medical information requests. Represent the field Medical Affairs program in internal governance, client meetings, operating reviews, and strategic planning discussions.
• Direct national field execution for our client’s product  across the applicable lifecycle stage.

Insights, Analytics, and Internal Feedback Loop

• Establish a structured process for collecting, documenting, analyzing, and communicating actionable field medical insights.
• Translate field observations and analytics into recommendations for Medical Affairs strategy, education, evidence generation, stakeholder engagement, and team capability development.
• Develop routine program reporting for EVERSANA and client leadership, including progress against objectives, engagement quality, insight themes, risks, and opportunities.
• Monitor execution and impact measures and use findings to improve field strategy, resource allocation, and operating practices.
• Additional insight or analytics requirement: as requested by our client’s executive leadership.

Compliance, Quality, and Operational Management

• Ensure team adherence to applicable laws, regulations, corporate policies, standard operating procedures, privacy requirements, and client-specific processes.
• Ensure complete and timely documentation of external stakeholder interactions, insights, medical information requests, field activities, and required database entries.
• Manage assigned budgets, vendors, resources, timelines, and deliverables responsibly.
• Promote scientific integrity, data accuracy, quality, and continuous improvement across all field Medical Affairs activities.
• Maintain readiness for quality reviews, audits, monitoring, and corrective or preventive actions, as applicable.

Publications and Scientific Communications, If Applicable

• Provide support for publication planning, manuscripts, abstracts, posters, oral presentations, congress submissions, and scientific communication activities, as assigned.
• Coordinate with authors, investigators, agencies, and cross-functional partners to support scientifically accurate and timely deliverables.
• Program-specific publication or scientific communication responsibility:  Collaborate with internal medical affairs team and external authors to deliver planned manuscripts, abstracts and posters in timely fashion. Collaborate with internal medical affairs colleagues to assure timely MLR approval for key data dissemination.

People Leader Responsibilities

• Interview, select, supervise, develop, and retain team members.
• Set job objectives, work methods, performance expectations, and development priorities.
• Conduct performance discussions and administer personnel actions in accordance with company policy and applicable law.
• Oversee team execution to support client expectations, program goals, and EVERSANA operational standards.

#LI-CG1

PREFERRED QUALIFICATIONS:

• Advanced scientific or clinical degree (MD, DO, PhD, PharmD, MSN, NP, PA-C), or equivalent required.
• Demonstrated success leading and developing field-based Medical Affairs teams.  4+ years of industry experience and >2 years of demonstrated leadership experience managing field-based teams preferred.
• Experience developing and executing Medical Affairs strategy, field plans, training, stakeholder engagement, insight processes, and performance reporting.
• Strong scientific, clinical, strategic, operational, and business acumen.
• Strong planning, organizational, analytical, problem-solving, negotiation, presentation, and executive communication skills.
• Knowledge of applicable pharmaceutical industry, OIG, FDA, privacy, and non-promotional Medical Affairs requirements.
• Ability to manage multiple priorities, ambiguity, changing business needs, and cross-company collaboration.
• Flexibility in adapting/reacting to changing market dynamics and competitive challenges.
• High sense of urgency and commitment to excellence in the successful achievement of objectives.
• Excellent organizational skills to support leadership and initiative.
• Proficiency with standard business technologies and field reporting or customer relationship management systems.
• Demonstrated ability to manage multiple priorities. Must be able to identify and analyze the needs of the business and translate problems into business opportunities.
• Knowledge of personnel management including recruitment, hiring, progressive discipline process, coaching and motivation.
• Therapeutic area or disease-state experience: Oncology, GU Oncology experience strongly preferred. 
• Product launch, indication expansion, or lifecycle experience: Launch experience and start up program strongly preferred.
• Product, mechanism, platform, or modality experience: Uro Oncology and knowledge of intravesical therapy desired, including immunotherapy and/or gene therapy:      
• Research, publications, payer, value and evidence, or specialized experience: Previous experience in supporting account-based scientific exchange to support payer approvals. Experience in IIT program development and previous experience in field medical plan development are required.
• Travel requirement: 60% or greater, including overnight travel, as business needs require.

Behavioral Competencies Required

• Leadership and people development: Builds an organization reflecting a diverse and inclusive workforce that inspires, supports, and celebrates both team and personal achievements.
• Strategic thinking and execution: Confident self-starter able to lead the development of field strategy and execute/manage the execution of tactical plans.
• Scientific credibility and learning agility: Ability to interpret and communicate complex scientific, clinical, outcomes, economic, and value evidence to varied audiences.
• Communication and influence: Must have the ability to build and support positive relationships with management, peers, and subordinates.
• Collaboration and client partnership. As an external representative of our client and EVERSANA, must always act in a professional manner.
• Judgment, accountability, and decision-making. Must be able to identify and analyze the needs of the business and translate problems into business opportunities.
• Operational excellence and adaptability

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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