At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

THE POSITION:

The Senior Business Analyst (Sr. BA) serves as the primary liaison between Business, Product, and Data Engineering teams to successfully deliver data and analytics initiatives that support pharmaceutical commercialization.

The Sr. BA is responsible for gathering and documenting business requirements, managing end-to-end project delivery, facilitating Agile ceremonies, coordinating cross-functional teams, and ensuring timely delivery of high-quality data engineering solutions. This role works closely with business stakeholders, Product Managers, Data Engineers, QA, Architects, and leadership to drive projects from concept through production deployment while maintaining project governance and stakeholder alignment.

The ideal candidate possesses strong business analysis, project management, stakeholder communication, and Agile delivery skills, along with an understanding of modern data engineering concepts including ETL/ELT, cloud data platforms, data warehousing, reporting solutions, and data integration.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Partner with business stakeholders to elicit, analyze, and document business, functional, and technical requirements for data engineering initiatives.
• Translate business requirements into Epics, User Stories, Acceptance Criteria, process flows, and functional specifications using Agile best practices.
• Lead end-to-end project delivery by managing project plans, timelines, milestones, dependencies, risks, and cross-functional coordination.
• Manage Agile delivery using JIRA, including backlog prioritization, sprint planning, story refinement, progress tracking, and Agile ceremonies.
• Serve as the primary liaison between Business, Product, Engineering, QA, and Architecture teams, ensuring effective stakeholder communication and alignment.
• Collaborate with Data Engineers and Architects to support data integration, ETL/ELT, cloud data platform, reporting, and analytics initiatives.
• Coordinate User Acceptance Testing (UAT), defect management, release planning, deployment readiness, and Hypercare support to ensure successful solution delivery.
• Monitor project health through status reporting, dashboards, executive communications, and proactive risk and issue management.
• Maintain comprehensive project documentation, requirements traceability, governance artifacts, and SDLC deliverables while promoting documentation standards.
• Drive continuous improvement by identifying opportunities to optimize delivery processes, standardize methodologies, and enhance Agile and project governance practices.
• Mentor team members, foster collaboration, and promote knowledge sharing while demonstrating a commitment to diversity, equity, and inclusion.
• Perform all other duties as assigned

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

EXPECTATIONS OF THE JOB:

• Travel (< 5%)
• Hours (40 hours per week, 8am-5pm local time, Monday thru Friday; occasionally may require extra hours and weekend work if needed to meet project deadlines)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education (Bachelor’s degree in computer science, Information Technology, or related field)
• Experience and/or Training : 7+ years of experience as a Business Analyst, Senior Business Analyst, Project Coordinator, or similar role supporting technology or data initiatives. Proven experience gathering business and functional requirements and translating them into actionable technical deliverables.
• Strong experience managing multiple projects simultaneously within Agile/Scrum environments.
• Hands-on experience using JIRA for backlog management, sprint planning, issue tracking, reporting, and Agile delivery.
• Solid understanding of Software Development Life Cycle (SDLC) and Agile methodologies.
• Working knowledge of Data Engineering concepts including ETL/ELT, data warehousing, cloud data platforms, APIs, SQL, and reporting solutions.
• Strong analytical, organizational, problem-solving, and critical-thinking skills.
• Excellent written, verbal, and presentation skills with the ability to communicate effectively with technical and non-technical stakeholders.
• Strong stakeholder management skills with the ability to influence decisions and drive cross-functional collaboration.
• Ability to manage competing priorities while maintaining quality, accuracy, and attention to detail.

PREFERRED QUALIFICATIONS:

• Education (Bachelor’s degree in computer science, Information Technology, or related field)
• Experience and/or Training : 7+ years of experience as a Business Analyst, Senior Business Analyst, Project Coordinator, or similar role supporting technology or data initiatives. Proven experience gathering business and functional requirements and translating them into actionable technical deliverables.
• Experience within the Pharmaceutical, Life Sciences, Healthcare, or Commercialization industry.
• Experience supporting Data Engineering, Data Warehouse, Business Intelligence, Analytics, or Cloud Data Platform initiatives.
• Familiarity with modern data technologies including Snowflake, GBQ, dbt, Qlik, AWS, SQL, Tableau, Power BI, or similar platforms.
• Understanding of release management, change management, and production support processes.
• Experience preparing executive-level dashboards, project governance reports, and portfolio status updates.
• PMP, PMI-ACP, Certified Scrum Master (CSM), CBAP, or equivalent certification is preferred.
• Experience working in regulated environments with an understanding of compliance, data privacy, and healthcare/pharmaceutical business processes.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $105,00 to $130,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

All your information will be kept confidential according to EEO guidelines.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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