At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA. 

THE POSITION:

The Lead Contract Management will be responsible for overseeing all aspects of contract management, including drafting, negotiation, execution, and compliance. The ideal candidate will have a strong background in contract management, exceptional negotiation skills, and the ability to lead and mentor a team. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Initiate, process, and manage Mutual Confidential Disclosure Agreements (MCDAs) and related contractual documentation.
• Create and maintain Salesforce (SFDC) account records for both clients and vendors.
• Establish and update SFDC contact records for clients and vendors.
• Conduct research to verify vendor and client entity types, legal structures, and jurisdictional requirements.
• Create contract records in DocuSign CLM through Salesforce, including MCDAs, Professional Services Agreements (PSAs),Master Service Agreements (MSAs),  Business Associate Agreements (BAAs), Data Processing Agreements (DPAs), and Statements of Work (SOWs).
• Monitor contracts throughout the DocuSign CLM review and approval lifecycle, completing required workflow tasks and ensuring timely progression.
• Support the ongoing development, enhancement, and maintenance of standardized contract templates.
• Develop, maintain, and track fee increase schedules and related reporting tools.
• Maintain contract data and documentation associated with annual client pricing reviews, renewals, and communication initiatives.
• Create Salesforce opportunities to facilitate SOW processing and contract record management.
• Support vendor contracting activities, including contract intake, DocuSign CLM record creation, and communication with internal stakeholders and external vendors.
• Create, organize, and maintain a comprehensive library of CDA, PSA/MSA, BAA, and SOW templates.
• Take ownership of assigned responsibilities while proactively identifying opportunities to improve processes and contribute beyond core duties.
• Maintain and update departmental data repositories, ensuring information remains accurate, current, and readily accessible.
• Provide support for cross-functional departmental initiatives, including Finance, Business Operations, and other strategic projects.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous learning, inclusive behaviors, and proactive bias awareness and mitigation.
• Perform additional duties and special projects as assigned.

Core Competencies

• Contract Lifecycle Management (CLM)
• Salesforce (SFDC) Administration and Data Management
• Document and Template Management
• Vendor and Client Contract Administration
• Process Improvement and Operational Support
• Cross-Functional Collaboration
• Attention to Detail and Data Integrity
• Organizational and Project Coordination Skills

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education:
  • BCom/ BBA/MCom/MBA/LLB Law
• Experience and/or Training:
  • Excellent Organizational, interpersonal, written, and verbal communication skills. High attention to detail and superior reading comprehension skills are a must

PREFERRED QUALIFICATIONS:

• Experience in handling SFCD, CLM is highly desirable

All your information will be kept confidential according to EEO guidelines.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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